Customer Testimonial: Brad Smith

Brad Smith of Brad's Landscaping in Carrollton, Georgia talks about his seven-year relationship with Mike Hubbard and Sun South, praising their reliable service, equipment sales, and customer support.
My name is Brad Smith. Brad's Landscaping, Inc. Out of Carrollton, Georgia. Got a farm in Alabama. We do work from Oxford to Carrollton. We do services of grounds maintenance. We do landscape installs. We do hardscaping pavers. We do outdoor kitchens, fireplaces, fire pits. We also have a top dressing company as well. It's broadened our horizon for us to do multiple things around the community. This is a great community. Great people love working for these people, so we've been very blessed. What I've learned with dealing with Mike Hubbard at Sun south is when he gives you a price, he sticks to it. His word is gold, and we appreciate that. So that's why we're here.
Well, about seven years ago, Todd, salesman in Abbeville, friend of Brad's, they met. So he referred Brad to me to come look at a tractor, which we got to talk. He bought the tractor. We got in our con. I found out he was a landscaper, and I asked him what equipment he was running. And he told me. So I told him, I said, you know, if you ever give us an opportunity, I'd love to put you in a deer. And, well, that was seven years ago. Well, now I believe in the last month or so, I've converted him completely over to nothing but John Deere. And that's how our relationship has started. Him buying a tractor and has evolved over the last past seven years. He's bought numerous gators and mowers from us, and it's just turned out to be a great relationship.
We were recently on vacation for a week. Received a phone call from the guys. They said, brad, the mower is down. I said, give me a second. I picked up the phone, called Mike, answered immediately, told him the situation. He said, bring the mower to me. Said, okay. Called the guys, told them to take it up to sun south and Carrollton. Mike was there waiting for it. Mike then, in return, did. The loaner program, gave us one that we could use to get us back on track. Guys called me up later that evening and said, brad, we love this machine. I called Mike and told Mike, I said, mower's not coming back to you. We love using Sunsouth. Their service department is top notch. Their sales department is top notch. Their parts are great. I can pick up the phone, I can call Mike, and I don't have to get an automated service saying, press 1, press 2, press 3, press 4. An associate will be with you in 35 minutes. I can call Mike and he's there. And also their store. I can call it and bam. I got someone on the phone. Just a good experience.
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