This is a YouTube video titled "Customer Testimonial: U.S. Lawns" containing a customer testimonial from August 1, 2021. The speaker, John, who is the Mobile general manager for a nationwide commercial landscape maintenance company, discusses the positive experience and strong partnership with SunSouth, highlighting their location, financing, equipment selection, and excellent parts and service support, especially during challenging times like COVID.
Their location was key for us. We worked a lot of accounts in the whole area around where they're located. They're easy to get in and out. We're always bringing big trailers and trucks in there. And the financing was really good. The selection was good. I'm John with us. Lawrence, Mobile general manager. We're a nationwide corporation that does mostly commercial landscape maintenance and enhancement projects throughout the entire country. But we are based here in mobile. Been a SunSouth customer for a little over a year now. Been a great relationship, I think. All of our equipment currently we purchased from SunSouth in Mobile, and the service department has been outstanding. Haven't had any trouble with any warranty work or keeping up with the records of our equipment. They do a really good job. Parts and service has been huge for us. And when our equipment's not running, then we're not getting work done. So they do really good job of getting us in, getting what we need ordered, getting it fixed, getting it back on the truck so we can use it out in the field. Even during COVID they really went out of their way to bring stuff in from other stores and around from the region when the big companies weren't shipping in as routinely as they normally do. And we've never had any trouble. They do a good job of keeping up with our warranty work, keeping records on all of our equipment so we don't have to. And that's a big bonus, particularly during the summer when time is of the essence. Well, and then being the biggest steel dealer in the area helps a lot too. We only carry two brands on our trucks, and that's John Deere and steel. And they're kind of the best of the best in this area for both of those brands. So it just made perfect sense to partner with somebody with their resources. Well, there's other companies out there but us. Lawrence is a national account and just made a lot of sense to partner with them. Their deals were a little bit better than the competition's. And again, parts and service, those guys have been really honest with us along the way and done a good job of keeping us out in the field working. They have resources a lot of other people don't have because of their size.
