Walk through the Licenses tool in John Deere Operations Center. Learn how to assign and transfer technology licenses, manage dealer support, set up notifications, and find help resources.
The new Licenses tool within Operations center is designed to enhance your experience and provide you with greater visibility and control over your technology licenses. With this innovative tool, you'll gain seamless access to all your technology licenses in one centralized location. This integration empowers you to manage your licenses more effectively, offering self management features that simplify the process and reduce complexity. Experience the future of license management with Operations center where transparency meets simplicity, allowing you to focus on what you do best. Explore the new Licenses tool today and unlock the potential of your technology investments. Now let's get into licenses. Navigate to licenses by going to the Setup menu in Operations Center. In Licenses, users will see all licenses owned by the selected organization. Search and Filter options are at the top. Tap a license to review additional details and license history. In the side panel, select a license to take additional action, such as Assign Transfer, or Export a spreadsheet. We'll cover key workflows for managing licenses, including Assign, which associates a license with a machine or device in an organization, and Transfer, which moves a license to another organization. To use a license, it must be assigned to a piece of equipment. When you purchase a license, your John Deere dealer will transfer your new license into your Operations center organization, where you will be able to view and manage the license in Licenses. Often the license will already be assigned to equipment. To assign a license, select the license in the Assign button at the top of the page. You can also click Assign Equipment for the desired license. Verify license information, then choose the organization and equipment needing the license. Choose the delivery method and click Assign. The system will now create the license file and prepare it to send over the air. Once the license file is created, select Done to return to the Licenses tab. The license is now pending assignment and the license file has been sent over the air. Once the file has been properly accepted by the device, it will return a confirmation to Operations center and the assignment will be complete. If you need to change a license assignment, tap the license to open the side panel. Choose Remove Assignment. Verify the license information and choose a delivery method and choose Remove Assignment. The system will now create a deactivation file and either queue for over the air delivery or for a manual download and delivery. Once the file has been created, choose Done for over the air deliveries. Operations center will wait in Deactivation Pending Status until confirmation is received from the equipment that the deactivation file was delivered to. Manual deliveries require the user to enter a confirmation code obtained from the device after the deactivation file is delivered. Once the delivery has been verified, the license is now available for selection and and assignment to other equipment. Each license must be assigned a Supporting Dealer. This is the dealer who will support you with renewals and other license management tasks. The Supporting Dealer could change over time and can only be changed by the customer. Dealers cannot change the Supporting Dealer. To change the Supporting Dealer, tap the license to open the side panel. Under Supporting Dealer, choose Edit, then choose one of your partner dealers. You can also choose Partner with another Dealer to open Team and partner with another dealer. Once the new Supporting Dealer is selected, choose Save to save changes. Your licenses will now show on the New Supporting Dealers list of licenses to help renew and manage There are various support tools available to users within Operations Center. How to Videos directs you to a playlist of Operations center videos that walks you through various tools and features. Contact Support opens a page to send a ticket to the Global Support center for technical issues and questions. Help Documentation directs you to help articles where you can search keywords to find more in depth information on all tools and features. Feedback if you have an idea on how to improve your license's functionality, go ahead and share your feedback with us. Users can choose to receive notifications for various actions in their organizations such as new license purchased, license expirations, and other important information by tapping the bell. Go to Help Documentation for more information on how to set up notifications.
