John Deere's 2019 awards ceremony in Sub-Saharan Africa recognizes dealer personnel across departments. The speaker highlights the year's achievements and challenges, emphasizing customer service and teamwork as keys to future success.
Greetings, everyone. Tonight we are celebrating the 2019 John Deere Award ceremony where we give recognition to all our dealer personnel in the service departments, the parts departments, the sales departments, and also in the John Deere financial team for their great achievements during the year. Tonight is about recreation, superior performance as John Deere. Yes, we're an agricultural company. We're very focused on precision ag. But all of that means nothing without people. So tonight is around recognizing our dealer personnel. Those are the guys and ladies who deal with our farmers on a daily basis. They're the face of John Deere and we actually rely fully on them to make sure that we meet customer satisfaction at John Deere Financial. It's a privilege for us to be associated with this prestigious awards evening of John Deere for 2019. 2019 has been a challenging year for us. It's been a year of different results, it's been a year of different challenges, but yet we managed to have exceptionally good results. And we couldn't have done it without an exceptionally good team. We managed to help our equipment division to sell a huge number of equipment compared to what our competitors have achieved this year. So that wouldn't have been possible without the hard work of a John Financial team. We happen to be celebrating a few of them today, but I think it's unanimous that all of them want to thank the whole team for everything that was achieved, for the hard work. We look forward to a really great 2020. And I'm sure if we maintain the level of service to our customers that we experienced during this year, next year is going to be an exceptionally good year and we're going to sell even more equipment and gain more market share. Tonight is very important for John Deere, Sub Saharan Africa, one side of it, to give recognition, recognition to our dealers and the employees, those people that work in the field every day, dealing with customers and upholding the John Deere brand, ensuring uptime for those customers in the field. But it's also to build on the relationship we've built over the years with dealers that we have in South Africa and also in Sub Saharan Africa is to build relationships and drive engagement for all our dealer employees. Working with dealers. It's truly a proud event for us to give back to our dealers that work hard in the field to ensure our success in our business in Sub Saharan Africa. From my side, on behalf of John Deere, I would like to congratulate all winners, all the finalists for the superior performance and for the effort that they put into taking John Deere forward every single day.
