This is a YouTube video titled "John Deere Horticulture Solutions - A Range of Support Services" containing a monologue from June 22, 2016, where a speaker shares their personal experience and appreciation for John Deere's customer support, dealership services, and community, emphasizing the reliability and efficiency of their equipment.
I grew up following dad around, going to the dealerships and having a cup of coffee in the workshop. Just really got a passion for the colour. One of the most dialled numbers in my phone is one of the John Deere technicians. I've sort of gotten to become his mate. Every time I've had to ring them up, it's been, yep, we'll be there, we'll be there in the morning. Or here's parts delivered that night if we need them. They've got a whole range of products that they support us with through the dealership and educate workshops that they've run. We've learned a lot out of how to get the most out of that equipment, make an investment worth more. It's integral to have your equipment working well for you. You need to get everything done as fast and as efficient as you can. John Deere link has been working really well for us. Linking us directly to the dealership has helped diagnose problems that we wouldn't have normally have seen until it was too late. That's one thing we've sort of grown to, to appreciate is having the John Deere reliability. You're part of the community as well, so you've got the John Deere community around you that we support and they support us.