This is a YouTube video titled "John Deere | Logistics - Langar Parts Warehouse" created in April 2018. The content features multiple speakers including Marjoran Lewis, Katherine Wolf, David Selby, Graham Lockwood, and Steffen Buchle, who discuss the logistics, parts availability, and distribution operations of John Deere's European Parts Distribution Center and regional depots. The video provides an overview of the supply chain and customer support services related to John Deere parts across Europe and the UK.
I'm the parts manager of a John Deere dealer. Parts availability is crucial to my customers. Approximately 80% of parts are here in stock. Anything I don't have is available at the European Parts Distribution center in Borchstal in Germany. Welcome at the European Parts Distribution Center. I'm Marjoran Lewis. I'm the general supervisor for order scheduling and tick time. We have 105,000 square meters of storage space that's bigger than 12 soccer fields. Almost 300 part numbers are in stock. Some parts for older equipment are kept in stock for more than 30 years. John Deere's advanced inventory and tracking systems allows visibility of availability from trends to ensure most parts are in stock at their dealers. Anything that is not in stock here can be quickly expedited by our critical parts management.
Hi, I'm Katherine Wolf. I'm manager of Parts Customer Support Services. My international critical parts analysts are able to expedite any part at short notice that is neither available at the dealer nor at the European Parts Distribution Center.
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Bye bye.
In addition to the European Parts Distribution center, we have two regional parts depots in Sweden and the UK to keep transport times as short as possible, we also can check for parts at John Deere factories, depots and dealerships all around the globe.
Welcome to the UK Emergency Parts depot. I'm David Selby, the supervisor of the UK parts operation. My team provide an emergency parts service both inside and outside of normal working hours. The location at Langer, Nottinghamshire makes it ideally situated to serve dealers and customers throughout the whole of the UK and Ireland. My name is Graham Lockwood. I'm the warehouse supervisor. We offer a full seven days a week service throughout the harvest season with a pre 8am delivery to most E locations. Thanks to our in night dedicated shipping service, orders to Ireland are also distributed the following morning. Any items on the order not available at Langer will be shipped directly from EPDC in Germany.
Hello, I'm Steffen Buchle. I'm the team leader of the shipping department here. It just takes two hours from receiving an urgent order to shipping and we receive over 6,800 orders per day with a weight of approximately 500 tons per week. Our shipping department in Austal is experienced in choosing the best way of transport and logistics provider for each case. And we do everything to deliver all kind of parts as fast as possible, if needed directly to the field. We have a transport fleet of delivery vans and trucks on the road 247 and if it's not quick enough. We can expedite via effort framed. I can always count on the European parts distribution center as they deliver almost any part the next day.
