Why SunSouth Is the Dealership Customers Rely On

Three Alabama farmers explain why they buy from SunSouth: Steve Stroud runs a large baling operation with four John Deere tractors. Another customer praised SunSouth's quick fix for a four-wheel-drive problem. All three say responsive service and reliable equipment keep their farms running.
Chapters
Steve Stroud, um, from Pike County, Alabama. We have a poultry and hay operation here and we put up about, I don't know, 10,000 to 14,000 square bales a year depending on the weather and do a couple thousand round bales every year. Buy all my equipment from SunSouth in Brundidge. Have, I don't know, 4 John Deere tractors, run John Deere round baler. Um, had good luck with Deere products.
I had always wanted a tractor. I had been wanting one for several years, so I just decided to buy one, and I made sure to get a four-wheel drive one. Did get it stuck in four-wheel drive right when I got it, and I called the dealership. And so another expectation for me is for the dealership to, to be available and accessible to answer my questions. And I called them up and they told me exactly what I had done, and they told me how to undo what I did to get it back out of 4-wheel drive.
I was not raised on a farm. I basically married my wife's family. They have a farm out in Headland, Alabama, and was introduced to that really in that setting through Laura and her uncle who recently passed away and left me and Laura pretty much about 360 acres for the farm. You know, even though I wasn't raised on the farm, you always hear about John Deere. And, you know, I have other friends that have other, I guess, competitor brands, Mahindra tractors, Kubota. and it just seems like they always talk about problems they have with their tractor. For whatever reason, I've never heard anybody that owned a John Deere say they've had a problem with, with the machinery. So that was one of the main reasons I wanted to keep, you know, I wanted to go back to a John Deere when I was looking to upgrade tractors. As far as service centers or, you know, SunSouth, you know, things I look at, one is customer service. You know, if something does happen to the tractor, I want to be sure I can call them, say, hey, look, this is what I've got going on, you know, and hopefully keep the downtime to a minimum. And so far, I've had my tractor now going on 2 years now, and, you know, the service center at SunSouth has been most helpful.
I would definitely recommend SunSouth, just a Great folks down there, hard workers, willing to help in any way they can. The parts department, I'll give a shout out to Anthony. I've been knowing Anthony a long time and I can usually take a picture of whatever I'm needing and send it straight to Anthony's phone and he'll get it up for me and have it sitting on the counter when I get there. And that's always handy to have that type type relationship, but yeah, I would definitely recommend SunSouth to anybody that needs any equipment.
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