Gary Kadi tells dental practice leaders to stop chasing KPIs and start connecting goals to what actually motivates each team member. People want less chaos, smoother days, better patient care, bonuses, or time off, not a spreadsheet. Translate the numbers into their purpose.
Chapters
Now that we've created these great goals. Right. It's time to make a leadership shift. As a leader, your team doesn't just need to know the goal, they need to feel the why. Right? So tying your goals to their purpose, maybe it's less chaos, smoother days, better patient care, more bonuses, more time off. And if you haven't listened to the episode we did on Different Personas, go back and listen to that one. Because there's different Personas in the practice. People are motivated by different things, and it's important to understand that about each of your team members, you're not just managing the metrics, you're creating meaning. And people don't buy into numbers, they buy into purpose.