Marketing's job is creating measurable change in what people think or do. Ask three questions: who are you changing, what change do you want, and how will you measure it. Without a clear agenda, don't bother.
Chapters
Marketing is about making change happen. A change in attitude, behaviour, whatever. So much marketing today is ineffective because there's no focus on the change to be acted upon. Next time you're putting together some marketing messaging, ask yourself these 3 questions: Who are you trying to change? What change are you trying to make? How will you know it's working? In other words, Is this intentional, or are you just showing up? Because if it's intentional, that means you have a point of view. It means you have an agenda. If you don't have a point of view or agenda, then don't show up. Because we're all busy with other things and don't have time to waste on you. Your point of view and your agenda ought to be about action. In other words, something measurable is going to happen. That doesn't mean we're all going to live and die due to measurement. But if nothing happens, then why did we do it?