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In this short advisory talk, the speaker challenges the common assumption that a company's marketing manager, director, or CMO automatically leads marketing. He explains that many firms actually have a person handling marketing operations while strategic decisions are still made by non‑marketing executives—often the COO, head of sales, or most frequently the CEO—who retain authority over marketing choices. This creates a "marketing by consensus" process where every stage of a campaign is compromised to keep multiple stakeholders satisfied. The speaker argues that such compromise leads to generic, confusing, and forgettable output that fails the customer. While encouraging input and debate, he stresses that ultimate decision‑making authority must rest with the individual who is truly responsible for marketing; otherwise, that person has no real power.

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