Hannah Hammond shares how she handled an underperforming team member. Instead of anger, she asked what was blocking them. The person revealed personal struggles and got back on track. Direct, kind conversations work better than frustration.
Chapters
I'm on this journey to become the best leader I possibly can. And some of the things I've learned to help do that is clear communication with your team. Be open, be honest. If something feels off, it probably is. And instead of building this passive aggressive energy because you can't hide energy as much as you think you can have a one on one with the team member. They're not maybe doing the outcomes that I want. They're not getting their to do list done. They're dropping the ball here. What is going on? I want them to do this. I need them to do this instead.
Of having that attitude.
I just went through this with my.
One of my team members a couple days ago.
The deadlines being met, things aren't really getting done. Paying a full time salary and there's only a couple things getting done every day. But I know this team member is an awesome team member and has so.
Much potential and has done amazing work.
Like I know that's there. Instead of getting angry and upset, I met with her and I reiterated the deadlines and tasks. I said, is there anything preventing you from getting these things done? Is there something going on in your life? Is there a tool or resource that you need that you don't have?
Is there something I can do to.
Support you in this?
Because I've been noticing that things aren't.
Getting done by their deadline. This team member told me I've been going through so much and completely broke down and got super open and vulnerable with me. And we talked about life and we talked about pain and we talked about relationships and all these things and talked about the journey. And by the end of that conversation, she was back. She was back to her normal self. She was inspired. She was knocking stuff out. I felt really good because I was able to release that anxious energy. Having that clear communication with your team is so important.
