Speaker (experienced business practitioner) reflects on having taken many employee/psychological assessments and emphasizes: (1) most tools return a small, specific set of information about a person; (2) some information is objective and can improve decisions when combined with a high-quality process; (3) users often like tools they understand but fail to grasp limitations, which can lead to uninformed decisions.
Chapters
Sure. So, you know, it's interesting. I've obviously been in business for a long time and over those years I've had given to me almost every assessment that existed. Well, actually I thought I'd have almost every assessment existed now that I understand the full breadth of them. I hadn't, but I'd taken every different type. And I think one of the key things to understand about tools that exist in the psychological testing space is each of them is really good about returning a small amount of information about a person. The value in many of the tools is that this information is objective. Some of the tools are more subjective than others, but when you add objective information into a high quality process, you typically get a better result. And so what I find is often the case is people have a tool that they like because they understand understand it. In some of the cases, quite a big hurdle to learn how to use it, but they don't understand the limitations. So when they use information that seems like it's right, if they don't understand the limitations, they often make what I'll call an uninformed decision. And it's that.