Short podcast-plus-one by Brian Johnson encouraging listeners to practice gratitude in everyday interactions—specifically, to express appreciation (even briefly) when contacting customer service and when speaking with supervisors. The episode closes with a promo for the organizer's upcoming event, Optimize 2020 (online and offline).
You're listening to Optimize with Brian Johnson. More wisdom in less time.
Hi, this is Brian. Welcome back to another Optimize plus one. In our last plus one, we played the I want to speak with your supervisor game. You play it yet? If not, try it. It's truly awesome. As you'll recall, the most important part of the process is to start with the end in mind, knowing that it'll end with you praising the awesomeness of the rep who helped you. By the way, when you chat with the supervisor, tell them how great of a job they must be doing to have such a great team member. Then you get a double bump of awesome. So today I want to talk about how to get some bonus points as we practice our philosophy and play the game of life. Well, here it is. Before you make the call, right before you commit to ending it with the supervisor chat, take a moment to practice a little gratitude. Presumably you're calling the company to get help with the service they provide. Well, what service is it? Recall that we have two options. We can take this service for granted or we can take it as granted as Robert Emmons tells us. We can act entitled or we can have the humble perspective to realize that we are so ridiculously blessed. It's astonishing. And that's today's plus one. Super simple. Let's use every opportunity we can to be grateful as we practice our philosophy today.
We hope you enjoyed this episode of Optimize with Brian Johnson. To find out more, go to Optimize Me. Hey guys, this is Brian with a quick little P.S. i'm really excited to let you know about an event we're working on. Plan is to make it the premier self optimizing event of 2020. We're calling it Optimize 2020. You the modern hero. Basic idea, five days, 101 world class luminaries. One million people. You can learn more and get your tickets to the online and offline event at Optimize Me 2020. Again, that's Optimize Me2020. Hope to see you there.
