“I’m Going To Tell Your Boss…: That You’re Awesome!” (Heroic +1 #1,949)

Hi, this is Brian. Welcome back to another heroic one. In the last several plus ones, we've been mining some wisdom from our recent Johnson family trip to San Diego, where we had the privilege of joining Captain Darrell Cardone and his family and friends at his change of command ceremony on the USS Ronald Reagan. It was a humbling, inspiring, heroic trip. Side note, I hope you enjoy the stories about our family adventures. I've gotten a lot of feedback that these stories about every day and and chest things help bring the wisdom to life. And I hope you enjoy them as well. So today I want to wrap up our trip with a few more target swipes. As we discussed, the kids and I started the travel day with the explicit intention to see just how many micro moments of awesome we could create on our adventure. We started with our Uber driver, Dante. Then we connected with our Southwest Airlines friend. Then, as I sipped that coffee I wasn't dumping down a drain, we got to witness human beings being awesome with the blind man who was navigating his way to and through the TSA line. Then we made it to the front of the TSA line, where we had another micro moment of awesome with not just one, but three TSA agents. Now, I have a confession to make. As you know, if you've been following along, I knew exactly how those interactions were going to go before I even got in line. I knew that I'd end each interaction with each TSA agent by telling them that I'd be telling their boss how awesome they were. And that's exactly what happened. The woman who scanned my driver's license and asked the kids how old they were and what their names were was genuinely awesome. I let her know just how great I thought she was and that I'd be telling her supervisor. I really appreciated her and her energy, and she beamed and said thanks. Then I was actually planning to have Emerson practice his micro moment of awesome creating skills, but I messed that up by starting a chat with the next TSA agent too quickly. As we put our bags and the trays on the little converter belt thing, I told him that San Diego is awesome. He agreed. I asked him how long he'd been there, and he said for over 30 years. I asked him what brought him to San Diego, and he said he was a Marine who served for 26 years. I thanked him for his service and told him that my dad was in the Navy, stationed at Camp Pendleton just a little bit further north in 1955, and that we just went to a change of command ceremony for my friend on the Reagan. Then I said that one of my favorite parts of the ceremony was when the captain celebrated the Marine drill sergeant who put him through officer training. That now retired Marine was in attendance. The two of them have remained close friends for nearly three decades, and Daryl's celebration of him in his speech was incredibly touching. Then the kids and I made our way over to the supervisor section where I told the boss how awesome her team is and how awesome she must be to have such an awesome team. She smiled and thanked me. Then I asked her if there was a way I could officially put in a kind word for her team. Of course I knew there was because I've done it more than once before. She had to think about how I could go about doing that, and I laughed and told her my guess was that the ratio of people complaining to celebrating is probably pretty high on the complaining side, which is why I wanted to make sure I took a minute to celebrate. She smiled and thanked me and that's today's boss. Want I've got to go and send that email to celebrate. Ms. Baron and Mr. Grayer from TSA checkpoint 2 at the San Diego Airport. If you feel so inspired, see if you can create a micro moment of awesome with the next TSA agent you meet. And if you feel really heroically inspired, see if you can create a little streak and do it with everyone you ever meet. From now on, I highly recommend the whole experience and definitely let the TSA agent know you'll be telling their boss how awesome they are. That's always my favorite part. To feel the love. 2.0 positivity, resonance Barbara Fredrickson talks about. The energy is palpable. And so you have it. Here's the email you'll need to celebrate that humbly heroic agent who keeps you Safe. It's TSA ContactCenter all one word@tsa.dhs.gov it's day one. We're all in on being awesome all day, every day. Especially with people who are often treated less than awesomely. Especially today. P.S. here's the email I just sent. Feel free to use it as a template to tsa. You already got that address Subject. Thank you. Hi there, My name is Brian Johnson. I just wanted to send you a quick note to let you know how much I appreciate my all you do to keep me and my family safe. I know you have a job that a lot of people take for granted and that you and your team may not get the praise and gratitude you deserve as often as you should. I specifically want to thank Mr. Grayer and Ms. Baron at checkpoint two in San Diego airport and their supervisor Ms. Grenfield for being awesome this morning. If you could please make a note and let them know how much they are appreciated. I would appreciate that that once again thank you for all you do with gratitude and love, Brian Johnson There you go.

What's up? This is Michael, President and Head Coach at Heroic. One quick note before we go. I just think it's so amazing that Brian keeps reading all these books and distilling them into more wisdom in less time.

By the way, thank you Brian for.

Continuing to read the books distill them for us. I love not having to read the book, just getting them more wisdom and less time to the plus ones of Philosopher's Notes. And if you're into this kind of thing, expressing the best version of yourself and using your greatest gifts make a positive impact on the world. Make sure you head to Heroic Us to check out all the other resources that we have available to you. You can download a bunch of free goodies including Philosopher's Notes masterclasses in our scientifically proven Heroic app. You can also explore advanced resources to help you go next level, including live and virtual workshops, working one on one with the Heroic Performance Coach or even becoming a certified coach yourself as you master heroic performance, the fundamentals of coaching excellence, and Heroic coaching prosperity. Again, head to Heroic Us to get the ancient wisdom, modern science and practical tools you need to activate your potential and change the world together. And please do hit subscribe. Appreciate you have a fantastic day and see you again soon.