An AI agent built in n8n automatically handles customer support emails. It reads incoming Gmail messages, searches a vector database for relevant policies, drafts replies, and sends a Telegram summary of each action.
This is how I built an AI agent workflow to automate my emails. Let's do a quick demo, see this thing in action. We'll hit test workflow. We will see that the Gmail trigger pulls in an email. We're now checking if it's customer support. It is, so it's hitting the agent. The agent's looking in our vector database for information on the policies. Um, it's creating an email right now. It just hit it, the Gmail tool. It made a draft. And as you can see, we just got a message back in Telegram. So we got a little summary about what just happened. And then if we go into our email, we can see that we got this email. And then we also have a draft, which was you know, replying to this email and it has information about what the customer asked about. If you want to see how to build this out for yourself, go to my channel and watch the step-by-step tutorial. See you guys there.
