Stop hiring like this

Sometimes companies over hire during times that there's a growth phase and we don't really look to see what season it's in. And you over hire too quickly and you don't have clear SOPs, and you just bring people in. One of the worst things that we did, we would hire people and said, hey, you, you are the authority and you're going to go and take care of this for us. And I know nothing about this. That's the worst thing you can do as an owner or a CEO is say, hey, you know what? You're going to be taking care of this and I don't know anything about it. I don't need to know. That's your department. They'll come in hot. They'll come in and change some stuff, but after a while they'll quit working and then you'll realize that, hey, you know what, you need to understand that stuff. But clear SOPs, job descriptions, what's expected from those people, need to be drawn out. Whether you know much about it or not, you still know what you're expecting. You're hiring them for a reason. So you need to be clear about what you expect.