Jacqueline ElliottLeadership Strategist | CEO, Mother, Wife, Legacy-Builder

YOU SOUND LIKE A ROBOT

21 Sept 2024 · 0 min

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0:20

Short spoken excerpt from a YouTube video ("YOU SOUND LIKE A ROBOT" by Jacqueline Elliott) arguing that AI tools alone cannot replace human interaction in client services. The speaker emphasizes that qualifying questions and investigation require people and empathy — change depends on human connection, not a machine.

How are you going to serve your clients better? Sometimes when you incorporate certain tools, the AI, they're not asking the right qualifying questions. Answers are not one size fits all. Sometimes you have to do some investigating with your clients. It requires that human interaction that you have to have people if you really want to change their lives. It's not going to depend on a f cking machine answering them. It's going to depend on your freaking heart.

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