Jake Burhans explains how your mood from one sales call bleeds into the next. A rude prospect can spike your emotions and tank your performance on the call after. He recommends deliberately resetting between calls: drop the feelings, adopt short-term memory, and enter each conversation with fresh energy.
Huge thing that we talked about in the sales meeting this morning was our tone from one call to the next call. A lot of times it's easy to get caught up emotionally. Seller was rude to you, XYZ, and you get caught up in the call. Your emotions are, you know, soaring. And that's part of it, right? We're all human beings. But being able to reset from call to call, get back into a state of that positive energy, and get on to the next call with the correct attitude. I think that goes for Really anything in life, whether it's a meeting that really, you know, hurts your energy or a sales call, being able to reset, have a short memory throughout the day and get into that next call with a fresh state of mind really helps us maximize our opportunities and maximize our conversations.
