A woman flying to the UK with three kids under four, including a newborn, struggled so much she posted online for help. The request went viral with thousands of responses from people facing the same problem. She turned that need into Journey, a platform connecting travelers with in-flight helpers.
Chapters
So the problem was I have 3 children. They were all under age 4. One of them was a new baby and I wanted to go back to the UK to my brother's wedding. And so the issue for me was the flight of getting, getting to the UK and back because on the plane, just having those 3 children and doing a transit through another country just seemed much too difficult. And that's what kind of is where Journey was born. And that's kind of what Journey is, is connecting people who need help on a flight with people who would like to help and get paid for helping. So I've never started a business before, and to be honest, I hadn't— it wasn't really like a burning ambition of mine in life. It was more that because of the idea, and then when this problem happened to me, when I posted to try and get the help in the first place, it had kind of gone viral and I had hundreds and thousands, like thousands of people messaging me. And lots of people saying that they had had a similar problem.