This Standard Operating Procedures (SOP) document outlines the private class program for Barre3 Eagle and Boise studios. It explains the program’s purpose—to let existing members share the Barre3 experience with friends in a celebratory, community‑building setting— and details two class formats: member‑hosted (free first class for unlimited members, $15 per additional guest) and team‑hosted (instructor‑set pricing with a split of net proceeds or charitable donation). The SOP describes the end‑to‑end workflow: initial inquiry, event coordination, studio and instructor availability checks, booking confirmation, and class execution. It defines pricing (base $300 per class plus $15 per non‑member guest) and special discounts (retail 10% off, package offers, charity and corporate options). Commission structures for front‑desk staff and instructors are specified, as are detailed pre‑class, during‑class, and post‑class operational steps. Required marketing assets, optional add‑ons, tracking and reporting requirements, success metrics, space and safety limits, and a FAQ section for staff are included. Finally, an implementation checklist lists initial setup tasks (system updates, marketing creation, tracking) and ongoing management duties (weekly booking reviews, monthly metrics, quarterly assessments), with specific action items assigned to “Jen”. All procedures must align with Barre3 brand standards and be communicated via NetGym.
Topics
Program Purpose and Win‑Win Value Proposition
Explains why the private class program exists: to let clients share Barre3 with friends, fostering community and attracting new members.
Member‑Hosted vs Team‑Hosted Private Class Models
Defines the two class types, their eligibility, pricing rules, and revenue split or charitable options.
Scheduling and Event Planning Workflow
Step‑by‑step process from initial inquiry, coordination, availability checks, studio reservation in MarianaTek, ticketing via lu.ma, to booking confirmation.
Pricing Structure and Discount Options
Details base class rate ($300), guest fee ($15), retail discount for attendees, package offers, and special rates for charities, corporate, and student groups.
Commission and Incentive Framework
Outlines front‑desk bonuses ($100 per class, $25 per conversion) and instructor incentives (extra $10 per class, $100 bonus for organizing and teaching a class).
Event Management – Pre‑Class, During‑Class, Post‑Class Procedures
Comprehensive checklist for preparation (waivers, studio setup), execution (welcome, capacity monitoring, photos), and follow‑up (thank‑you email, conversion tracking, success documentation).
Marketing Materials and Optional Add‑Ons
Lists required assets (pricing sheets, membership presentation, digital follow‑up content) and optional enhancements (decorations, flowers, refreshments, photo shoot, gift bags, custom playlist).
Tracking, Reporting, and Success Metrics
Specifies required documentation (host info, guest list, conversion tracking, revenue, follow‑up status) and key performance indicators (attendance, conversion rate, revenue, feedback, social media engagement).
Questions this document answers
Minimum 2 weeks notice recommended
30 participants based on studio capacity
no
Yes
This is why we have a flat rate