Short excerpt from a YouTube presentation (Contractor Strategy Conference) by Jim Johnson: the speaker questions whether an organization’s employee communications reflect its true culture and whether the tone (warm vs. legalistic/stuffy) affects employees’ buy-in and understanding of that culture.
Is your communication process for your employees? How do they understand your expectations for them? How do you communicate with them in a way that speaks to your true culture and how you feel about them? Does your communication come off as your culture? Does it feel like, oh, yeah, we really love you, or is it very, like, legalistic, boring, stale, stuffy? If that's how you're talking to your employees, they're probably not going to be super bought into understanding what your culture is like.
