Jim Johnson argues that culture and leadership matter more than tactical plans. When execution fails, it's usually because accountability and mutual responsibility are missing. Strong culture can make things work even without a detailed plan.
So, you know, it's interesting. We get a lot of these questions tactically about what should we do in this and what should we do in that? And I'm having a hard time with people staying in my business. And we tried to do this, and that didn't work for us. And it almost always comes down to looking back at the leadership and culture of the business. You look at the leadership and culture, you start to understand why these things didn't work out. There was no culture of being accountable to each other, responsible to each other. There was no culture of trying to benefit somebody else out there. There was no culture in anything that they did. And because that culture didn't exist, nothing got executed. But on the flip side, you can have a no plan at all, but a great culture, and you'll find that that culture will actually each strategy every single time. So that's our advice to you this week, is go ahead and invest time in your culture. These biggest contractors that you guys all watch and see, that's where they've spent their time. It's where you should spend time in your business if you really want to see things happen.
