Jim Johnson explains why service revenues have plateaued since 2019 while costs keep climbing, squeezing profit margins. He outlines strategies and 2026 changes that could help businesses widen the gap and stay profitable.
We're going to be doing a series I'm super excited about called the Big Squeeze, because there's a big squeeze happening to you guys, where your revenues for your jobs that you're selling have risen since 2019, but they're starting to taper off. Your costs are still rising at a pretty high rate, and thus your profits are being squeezed. We're going to talk about exactly what we need to do to widen that gap again, make sure that we stay healthy in our businesses and the changes that are coming in 2026. And so this dollar sign that you are profit is being squeezed by two different things. So think of it like that. And this. These things that are squeezing your profit are market conditions. And economics, which are related to each other.
