When everyone knows their role in an organization, you avoid conflict. The speaker uses a theater production analogy: someone handles lighting, someone handles sound, someone directs. Clear accountability sets expectations, clarifies the order of actions, and explains management decisions.
I think that this is good to have clarity and understanding about for your own position as well as the position of others. This might also help to clear up why sometimes ownership or management tend to address things in a certain order or why they tend to do things the way they, the way they do, whether it's right or it's wrong. Think about trying to put on a production of some kind. It's good to understand who's in charge of lighting and who's in charge of sound and who's directing the whole thing and who the actor is on stage so that we can have the proper expectations of who is supposed to be doing what and when certain things are supposed to happen. I think that this can help to keep peace. It can avoid conflict and possibly some drama in understanding these things.
