Are you scaring away 59% of your customers. This is what you can do about it.
30 Jan 2024 · 1 min
1:01
In this Speak PR Podcast episode, host Jim James—an entrepreneur with 25+ years running a public‑relations firm and eight other companies—addresses business owners about the hidden value tied to clear communication. He explains that a 2013 study found 59% of consumers would avoid buying from a company whose website or marketing contains poor grammar. Jim argues that fixing grammatical errors can unlock significant sales potential. He previews software solutions that automatically improve copy and promises to share concrete examples entrepreneurs can apply to their own communications, positioning the episode as a practical guide to leveraging language quality for business growth.
