Jim James explains the Enneagram, a nine-type personality framework, and how understanding each type's core motivations and communication style helps you tailor messages that actually land with customers and team members.
The Enneagram, it's a very powerful tool that it's most commonly understood as a personality dynamics tool. It describes these 9 distinct personality dynamics, each with its own underlying motivations, each with its own underlying communication styles and needs. It's so powerful. In terms of understanding your own style, understanding how your style works with other styles, and then getting to your, your second point about communication, understanding how each one of these styles is essentially— they have, you know, for lack of a better word, a filter. And, and knowing how to use words that get through the filter to the person you're trying to communicate. Is very powerful.
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