Paul Horrohan, founder of Remark Asia Pacific, talks about importing customer experience solutions into Asia. He launched the CX Academy, an Irish training platform that helps businesses improve daily customer interactions and generate word-of-mouth publicity by delivering service that exceeds what they advertise.
Hello and welcome to this episode of Speak PR. This is the podcast for business owners that want to unlock the value in their business with effective communications. And today I'm joined by Paul Horrohan, who is in Singapore and who is the founder and MD of Remark Asia Pacific. Hi, Paul.
Hey, Jim, how are you? Pleasure to be here. Good to see you. So, Paul, share with us what you're doing with Remark Asia Pacific. We bring best of the solutions that we can find and have trust in from other parts of the world into Asia and point them at parts of the business that need them the most. And the first of the brands that we brought to market 6 or 8 months ago was a business out of Ireland called the CX Academy, which is an enablement and training product to really help businesses up their act in terms of customer experience excellence and driving better outcomes for the interactions they have with their Customers on a day-to-day basis. That's what that is.
How do you think customer experience?
2 people, infinite agents, 1 billion dollar idea #AIAgents #Startup #Productivity
