How you can teach bots to be compassionate when dealing with your customers.

3 Jun 2021 · 3 min
3:27

In this episode of the Unnoticed Show, host Jim James introduces the podcast’s mission to help businesses become more visible through free, practical public‑relations tactics drawn from his 25‑year entrepreneurial background. He interviews a guest (Speaker B) who discusses the importance of replicating empathic and compassionate experiences in digital channels, likening it to teaching bots how humans feel. The conversation emphasizes human‑centered design, the need for both empathy and competence, and how such an approach can drive outstanding business results. The episode closes with a call‑to‑action inviting listeners to email Jim with their biggest current problem, encouraging engagement, confidence, and subscription for more free tools and guest insights.

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