I recruited my OBM Heather (who works with lots of ADHD business owners) on to the podcast to help m
22 Dec 2023 · 1 min

0:54
Katie McManus (speaking in a YouTube/podcast clip) addresses a common scaling challenge: when business owners hire team members they must train them on previously undocumented workarounds the owner developed. She highlights a lag where hires catch up and often surface better tool-based solutions, noting an example where an OBM (Heather) quickly identified that a tool the owner used couldn't do the desired job and suggested alternatives.










