Wanna know what can cost you potentially millions of dollars in lost revenue? Screwing up your offbo

21 Apr 2024

The speaker (Katie McManus) recounts a negative experience with a fractional COO who failed to properly transfer course training videos and storage during a handoff. The failure resulted in lost materials, forced rerecording, operational disruption, and potential loss of revenue; the speaker stresses that professional, organized offboards/handoffs can prevent costly mistakes and lost referrals.

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