Trade Your Cleverness for Bewilderment with Belal Batrawy
14 Dec 2022 · 4 min
Podcast episode excerpt from the Better Sell Better podcast (host Kevin “KD” Dorsey) featuring guest Belal Batrawy. Contains a sponsor read for Clary and a focused discussion on sales discovery: engaging buyers’ limbic (emotional) vs. neocortex (informational) responses, the Rumi-inspired principle “trade your cleverness for bewilderment,” and practical demo/discovery tactics emphasizing pain, impact, and willingness to change.
Chapters
Every company has breakdowns in their revenue process. Sure thing. Deals slip into next quarter, competitors creep in and swipe deals away at the last minute, and deals getting single threaded that don't get to power. These are just a few examples of revenue leak, but there are a ton more and they're preventing your team from reaching their sales targets. That's why I'm such a big fan of Clary's Revenue platform is the only tool that actually helps leaders take control of their revenue and thrive through any market conditions, especially when things get tough. You can't afford to miss a single detail, but you also can't be leading by gut. Clary combines the science and the art of sales and sales leadership. So go to clary.com if you want to answer the most important question in your business. Are you going to meet beat or miss on revenue? Welcome to the live Better Sell Better podcast with your host Kevin Dorsey of Inside Sales Excellence, the number one Patreon group and YouTube channel for tech sellers and tech sales leaders, where we dive in deep for tactical advice on how to book more meetings, close more deals faster, and lead sales teams to success. But we don't stop there. We also focus on the person in salesperson. We talk about mindset goals, time management, and so much more. So thank you for listening and if you're interested, head on over to patreon.com InsideSalesExcellence now with that, grab a notepad, get ready, and let's dive into the good stuff.
Now I'm curious real quick because I can find myself and I've heard others on different calls. They get that limbic brain engaged at the beginning and then once they have that permission and they see an opportunity, they go right into the information in the neocortex part. What's that balance? How long do you want to keep them in the limbic side and keep it on that emotion? And when do you get into that information and how does that look?
Great question, Scott, huge question there. And you're right. It happens on cold calls, by the way, right? So you do the whole pitch, you do the mic drop method. All of a sudden the person says, yeah, I've got that problem. Then next thing you know, the side is like, we help solve that. And you're like, dude, God damn. Like, just hold off for a second, let them speak. So there's this famous saying by a Muslim scholar, Rumi, if you guys have heard of him. He's a famous Persian poet, Muslim scholar. The line that he has is trade your cleverness for bewilderment Trade your cleverness for bewilderment. Somebody tells you, yeah, I've got that problem. Really? How are you addressing it? Right, we've got something for that. Oh, you do? What are you using to solve it? Just, just have some curiosity. It just, you know, give the person a chance to explain further what's going. Tell me more, tell me more about that. You know, just have that curiosity. Don't try to be clever. Don't try to have the answer again. Don't be the knight in shining armor. Be like, I can slay that dragon for wham. You know, it's like, hold up, you know, just hold up a second. Let, let me talk about this a little bit further. So trade your cleverness for bewilderment. And this is really important in discovering demos. If you're. I know, Scott. If you're like, are you a full sale cycle? Ae, do you also deal with like.
No, no, not currently.
When you, when you do, when you do graduate to that point and you're starting to do full sales cycles, A. This is really important on the discovery and demo. If I was on Katie's demo, right, and I was that rep doing that, man, I tell you what, I'm gonna story sell. I'm gonna be like, katie, tell me how you address it today. Tell me about that problem. Why do you think that matters? You got, you got 99 problems. Why is that making the list? Why can't you just solve this yourself? Why are you taking the time to talk to me? What is it in my email that again? I'm gonna go back to those three things. I need a pain. I to need. I need, I need Katie to understand there's an impact to changing it. And I need to see that he has a willingness to change. If he doesn't have all three of those things, why am I offering the solution? I'm just going to end up in status quo, no decision. If I don't get those three things from him again. He. If he doesn't have those three things, he's a prospect, not a buyer. He's still in awareness, not in consideration. So, great question. You want to keep using it until they can show you those three things, pain or problem and impact. That's clear in their words, not yours. And how it can be what addressing that problem will do and then a path of willingness to change. What does it take to make this change? Then you can be like, well, here's how we address it, here's how we solve.
More from Kevin


E74: Your Agent Isn't Broken. Its Foundation Is. | Jonathan Moss, EVP Growth & Partnerships @ Experity


E73: The AI Enabling 600 Customer-Facing Reps | Lauren Hughes, VP Revenue Effectiveness @ Justworks
E68: Are You UNINVESTABLE? The New GTM Reality | Cassie Young, General Partner @ Primary Venture Partners
E67: Your Buyer's AI Is Pitching YOUR Product (Badly) | Adrian Rosenkranz, CRO @ Webflow
E64: My Team Drives 4x Revenue Per AE vs Competitors | Aviv Canaani, CRO @ Datarails
E64: My Team Drives 4x Revenue Per AE vs Competitors | Aviv Canaani, CRO @ Datarails
E63: A Product-Informed Approach for Go-To-Market (Usha Iyer: Chief Customer & Growth Officer @ Hivebright)
E62: CRO Life: from a $20B Exit, to a Hyper-Growth AI Org (Michelle Donnelly, CRO @ Crescendo)
