Your 3PL Didn’t Lie. Their Staffing Changed. #supplychain #shortvideo
In this short monologue, Lara Guevara explains that changes in third‑party logistics (3PL) staffing are typically not the result of malicious intent. She notes that as 3PLs grow, effective account managers are often promoted, leaving their previous roles unfilled if the company fails to backfill them. Additionally, sales teams are motivated to close new accounts rather than ensure existing accounts are properly staffed. Consequently, the staffing levels described in sales pitches usually reflect best‑case scenarios rather than guaranteed coverage, meaning clients may experience reduced support without any deception from the 3PL.
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