Leigh Thomas Brown, a real-estate pro with 25 years of experience, warns that assumptions about clients and markets damage relationships. The longer your career, the more confident you become that you know everything, except you don't. Question what you assume before you start.
Well, let's go back to the beginning. Where did you start the client-person relationship? Did you start it with an assumption that you were going to be selected? Did you start it with an assumption of what they need? Did you start it with assumptions about the economy or the marketplace? You probably did, because that's how normal humans behave. And the longer you've been in your professional field, the more likely you are to make a whole bunch of assumptions. I know that after 25 years in real estate, I make a lot of assumptions because I know everything, except that I don't.