Behind the Scenes of Seamless Real Estate Transactions with Shelley Griffin & Jillian Koland

I'm Leigh Thomas Brown. This is Crazy Shit in Real Estate. And today you have two guests. I've got Shelley and Jillian with us to talk a little bit about the real estate side and the mortgage side with some insights for those of y'all in the business and some ways to think about it if you're not. So enjoy this conversation and I'll see you on the other side.

We have freezing fog here this morning, so I had to suddenly pivot and not go to the office. So I'm at my home office. Okay.

So where are you located that you have freezing fog?

Central Oregon. I'm in Redmond. Yeah.

Y'all normally get freezing fog? I thought it was like, you know, hikey, tropically outdoorsy in Oregon.

Oh no, no, not in Central Oregon. It's mountain country. I mean, we're kind of in the mountains. We have a ski mountain not very far from us. We, we have all the seasons and it's drier on this side of Oregon than on the west side of Oregon.

So, but what is freezing fog? I've, I've seen a lot of weather in North Carolina. I've never seen freezing fog.

The best way to describe it is, especially in the daylight, is it like sparkles as the sun hits it. So it is fog, but it kind of sparkles. It's a little pretty, but man, it makes everything slippery.

The road's slick. Yeah.

I about ate it this morning.

Oh God.

I let the dogs out.

So I'm like, oh, that's too bad. It's like freezing rain, but it doesn't stick to— it doesn't make a coat of ice. It just makes things slick.

Yeah, yeah, yeah. It's like a really heavy, heavy frost, sort of, I guess, is the way to say that.

But it's sparkly. So I'm always like sparkly things.

Who doesn't love sparkle?

Yeah, yeah. I'm here for the sparkle.

Big fan. Big fan.

Yeah. Yeah. Welcome to the show. Thank you guys for coming on to hang out with my audience. And we just told them a little bit about where you're located. Why don't you tell my audience who you are and how long you've been in and around the real estate world. Awesome.

So you want to go first?

Sure. Okay, my name is Shelley Griffin and I have been a realtor now for almost 25 years.

So it's been a minute. When is 25?

Uh, let's see, let's see, I got my license 2001 and this is 2025, so what, yeah, just one more year and I'll be—

yeah.

I'll be— I'm close.

So that's right there is realtor math in the cutest little nutshell ever. I've been in—

I don't know. I mean, it's just been forever. I can't even— what's today? I don't know.

Whatever.

It's a workday.

I don't care.

Everything lives on the internet forever anyway. And so it doesn't even matter what day it is. Doesn't matter.

No, that's right.

Yeah. Jillian, how about you?

Yeah. Jillian Kolland. I am a lender with Hickson Mortgage. I have been, gosh, I've, I was an escrow officer before I joined the lending world. So I was, I joined escrow in 2012 and then joined the dark side of lending in 2020.

Oh, in 2020.

Literally in time to have COVID.

Yeah.

That's amazing.

Every second of every day to update and beg for contracts to go through. Okay.

Yeah. Yeah. I remember when I joined, cause I'm on a team. The Liebman Meyer team. And I remember when I joined, I had put in my notice at the escrow company and I called the guys because, you know, the world was shutting down and going to end for all we knew. And I was like, are we still doing this? They're like, yes, please come join. And it was like drinking from a fire hose those first few months, just figuring it out. And I just, they just told me, hold on for dear life. Good thing you're a quick learner. And Here I am.

And that was the story of real estate at the beginning of COVID Those of us that had been in the business a long time are like, it's going to be fine. We don't know how, but it's going to be fine. We'll figure it out. But if you're new, you're thinking, is anything going to be all right? Because it did look so wild for about 30 days before it just caught on fire and ran. Now, because in North Carolina we close with attorneys at attorneys' offices, give the East Coasters or the old school states a brief insight as to what an escrow officer is.

Oh yeah. So escrow, um, it's kind of the magic behind the curtain is how I like to describe it to people. So they are third party. Um, they handle all of the contracts, all of the finances, the exchange of everything, and just kind of make sure everything goes smoothly. So Oregon is an escrow-only state. So you have to close a contract through escrow. You don't have the option of going through an attorney. So yeah, you just get all the information from both listing, selling, buyers, sellers, and just package it all up and make it pretty and work with the county to record the deeds and transfer all title over. So yeah, it's a pretty detailed job and I loved it when I did it, but I'm happy to be out because it's very high stress.

Yes. And so in our attorney states, of course, that's what the paralegal does. And then the attorney swoops in, makes everybody sign it. And has their name on the mask, but the paralegal's over there babysitting a bunch of grown humans for a long time.

Yeah.

Yeah.

It's a great way to put it.

It is babysitting.

And I, it is a lot of babysitting, herding cats sometimes. Cause you're just trying to, you know, be like—

I've said Calgon to paralegals before. Do y'all remember Calgon? Shelley, I know you do. Jillian? Yeah.

Oh yeah.

Remember Calgon?

No. Calgon, take me away.

Yeah. All right. So go to YouTube and look up the old advertisements and it's always some frazzled housewife and she's like, oh, Calgon, take me away. Bubble bath. So we bought some Calgon at the CVS, and we've had a particularly stressful closing, we'll send it to the paralegal, be like, sorry, sorry, sorry about your life. Don't know. Obviously the two of you are on the show together, so tell the world what it's like. All right, so let's start with Shelley. Why is Jillian on your trusted team of We Can Get This Done. And Jillian, why is Shelley on your list of realtors I can trust? Who goes first?

I'll go first.

Oh, go ahead. Sorry.

Jillian is— and Jillian and her team and her team lead, Brian Liebman, are— they're absolutely my go-to lender. I, you know, I just know that when I turn over a client to Brian and Jillian, that it's going to get done. I love that they are so on it, transparent. They explain the process all the way through. Everybody feels so comfortable and they're just kind of like a no BS, you know, kind of attitude as well. Like they're not going to lead anybody along, make them think they can do something. And then when, you know, push comes to shove, they can't. I mean, there's nothing worse than a buyer who gets all excited about buying a house and then they can't. And I just— there's nothing about that that I like or enjoy. And I don't ever want to take my buyer down the garden path when they can't really do it in the end. And so, and then, but if they can't, and then Brian and Jillian say, hey, you know what, this doesn't work right now, but here's some things you can do and we'll get you there. We just need, you know, just need a few more months or whatever it is, you know, let's just work on it and keep at it. And eventually we get there.

We've got to land on that very briefly because I think that is such a true statement for seasoned real estate professionals. And if you are not seasoned, you're newer, you've got to understand this.

Yes.

A loan that goes south is not about the realtor not getting a paycheck, and it is not about the bank not getting mortgage. It is about a buyer with heartbreak. And heartbreak is painful. We all remember our first ups as young people. And you're like, oh, I remember it now. And yeah, really glad it didn't go anywhere. You're really glad it didn't work out. But at the time it was world-ending, earth-shattering. Nothing was right. And that is exactly what it feels like when a loan fails. And yeah, so glad that you landed on that angle because the public has been trained to believe that all of us do this for the money. And while we do appreciate being compensated at the end of the day, And it's not what we're looking for. We're looking for successful solutions that keep people from heartbreak. So, Shelley, thank you for landing on that as critical, because I noticed you also did not say that Jillian and Brian's team is your favorite because they're the cheapest.

No, no, that's true, too.

Yes, absolutely.

Schedules or any of that. Golly gee willikers, it's amazing.

Yes. Yeah. Yep.

And now that Shelley, you up, it's real easy.

I know. I'm like, oh, Shelley, thanks. I mean, you're welcome.

You know I love you. I know.

Well, we love Shelley over at the Liebenmayer team just because Shelley is, excuse my language, just like the badass of Bend, right? Like she's She's amazing. I've never had a single client like come to me that doesn't speak just volumes and just love for her. And you don't, you don't always get that, you know, there's always bad apples in real estate and Shelly is not one of them. And I just love how informed she is just about the, the community in general. You know, she's super involved. She's always like listening in on the good, the bad, the ugly of the town. And she's just knowledgeable and can really walk the client through it. I don't, they never are coming to me with real estate questions. That happens a lot in our world where you're like, yeah, that's, that's talk to your date, talk to your agent. I don't, I don't have that interaction with clients, which is huge. And so that really shows me that Shelley is informing people from the get-go. So then that way I get to focus on my job and help with them with the financing piece. And she does hers and it just makes it a streamlined smooth process. So you feel like you are really working as a team. You know, there's no back and forth. And that's the part that I love so much about working with her is that you have that team aspect. I can trust without a shadow of a doubt that she's gonna do her side and we'll take care of ours.

So my guess is if Shelley is wired to be the proactive educator of people, and so that her clients have an understanding of Shelly's my real estate questions and Jillian is my money questions. That's been delineated well. Does that mean that you have experienced any kind of hiccups or changes to client behavior since the great fallout from the real estate giant lawsuits in October of '23, when the complaint, of course, was that buyers weren't being educated, sellers didn't want to have to compensate, and agents sucked. But it doesn't sound like Shelley was doing business that way. So did Shelley's clients experience any of that or whisper to you and say, she's a lowdown dirty dog?

Never, never. No, she's—

she's got that lawsuit. It's like it acted like we all behave poorly and it's the opposite of what you're describing because 100% educated buyer can absolutely ask a million questions and we want them to. And then Getting to them earlier is what makes their comfort level higher. Yes.

Yeah. No, I, I've never experienced that, that fallout of people just uncertain. Um, more so any questions that I get of, you know, uneducatedness are more directed towards escrow. Like they're like, what is this? And so I obviously I'm like, oh, I got that.

I got that. There are a lot of people we don't know, but also we don't move to Oregon, so it's fine.

Yes, you should though.

I mean, I'm just saying.

Yeah, Bob.

Okay, well, visit to look at the sparkly fog. Yes, there you go. Uh, okay, yeah, a tricky question then, Jillian. If there was any one thing, and this doesn't have to apply just to Shelley, but because you work with realtors of all skill experiences and levels and the amount of buy-in they have to the business, probably the nicest way I can say it, because some people are all in for real estate and some people dabble forever because they're panicked to jump in. What is the one thing you wish agents did better when it comes to their clients? Um, ooh, only one. You can only give one.

Yeah, I think the one thing that I wished agents, especially right now, right? Just because we're in such a volatile market and we have a lot of people coming with really starry-eyed dreams. I just, I really wish more people would hammer home the fact that you really need to get pre-approved because anybody can Google what you think interest rates are and anybody can put what they want on Google. And so that kills me because you get these buyers that come in and they're like, oh, I've been shopping with my agent for the past 6 months and I think I'm ready to get pre-approved. And then I get to be the dream crusher that's like, nope, you know? So I wish that there was that more proactive approach that's like, hey, are you pre-approved? Like, I don't necessarily— and I know it's— I'm not in, you know, Shelley's world, so it's probably easier said than done for your world. But I just kind of wish it was like, let me see that pre-approval letter so I know what you get to shop for. Before I start, you know, before I have to be the dream crusher. I mean, I'm good at saying no nicely, but I still don't like it.

Yeah.

But you're making a valid point there because people do go to the internet and they go to websites like Slower or MoneyShrub, wherever they go.

Oh yeah.

And then they fill out the preapproval form with made-up information. And then they tell the agent, I'm preapproved, but the agent's not asking the question you just gave them to ask. So if you're in real estate, catch what Jillian said, which is Let me see it. Show me the preapproval letter. Because if you see the preapproval letter came from some website that probably did not evaluate the full situation or look at a pay stub or do a VOE, then it's probably not worth anything. So that's your nice way of getting the consumer to realize the website cannot replicate the local lender. There's, there's no way. And especially with today's market, to your point, our market has cooled off a lot, but there's still some hot spots and there are some very cool spots. So any buyer could be shopping in hot, cool, and medium pockets, which means the lender has to be able to update frequently because interest rates are also doing this all the time.

Yep. Yeah, real fun.

I don't think, I don't think we can stress enough how important it is really for a buyer to work with a local lender. I mean, I know I'm a listing agent primarily, honestly. I mean, I work with buyers too, but really I do a lot of listings. And when I get an offer, I want to see that there's a local lender pre-approval letter. I don't really want to see one from the internet. And I've asked many times that the agent get their buyer also, you know, pre-approved with a local lender because I just— it just makes so much more sense. There's so much more connection and all of that, you know, I mean, we really— that's somebody I can actually call and I know is going to answer the phone, you know, and I'm not going to get like—

You're avoiding heartbreak.

A million percent. Yes. Yeah. So, yeah.

Kelly, how do you get them to do that? Because I know that I too have a habit of trying to coach the agents who bring me offers, and I try to be super patient and kind, but sometimes my patience is really, really thin. My conscience bucket is very, very empty. And I know I work on that. And Jesus is fixing me every day. Please, Lord Jesus. Okay, so how do you get that agent to heed your advice? Because it's good for that agent, it's good for their buyer, and it's good for you. What's your secret sauce?

I just, you know, I just really have a heart-to-heart conversation with the agent, you know, and I just say, listen, you know, put yourself in the seller's shoes. You know, here, here's a seller with this home that they really, really want to get sold, and we need to give them some assurances. And also the buyer needs to know that they can close. I mean, we need to take ourselves out of it, I think, and really make sure that we are focusing on our respective clients. I mean, there's just, I don't think there's any other way to do it. I can't think of another way to do it.

Well, what you suggest that they do is the hardest thing for any human to do is take yourself out of it because our little ego can flare up.

Oh yeah. Yes, for sure. Yeah. And we have to, we have to take ego out of it. I mean, there's, you know, everybody likes to talk about their statistics and whatever, but it really doesn't matter in the end. What matters is we have to help people get themselves either into a home or out of a home. I mean, whatever the scenario is, you know, I mean, there's all kinds of moving parts. There's all kinds of situations that people are in that we have to help them through. And it takes a whole team of people. I mean, it takes me as a realtor, it takes Jillian as a lender, it takes your escrow officer or lawyer wherever you are. I mean, there are so many moving parts. And if you're not working with people that are local, that you know, that you can get on the phone, all those kinds of things, then you're going to struggle all the way through. And in the end, nobody's really going to be that happy.

Okay. So how did y'all get together? How did you meet each other and how did Jillian squirm her way onto your list and run somebody else off? Because every good realtor has 2 or 3 names on the list that they trust, which means we can't keep every lender who calls and says, I'd like to take you to coffee for 15 minutes and tell you how I can increase your business.

Nothing makes me crazier. Brian, take me for tequila. So that's my, you know, yeah, yeah, no, that's it.

So our show is not responsible for you people, um, responsible adults, right?

We don't write any contracts with tequila.

How it goes.

Yeah, that's a good song.

Um, let's see, I met Brian So you're back at the very beginning. I mean, 2002, maybe 2001. I don't even remember. It's been so long ago. And then Jillian, she worked at my favorite escrow office, AmeriTitle. And, and so I knew Jillian through there first. And then when I heard that Jillian was going to move over to Brian's team, I just— it was like, well, this is perfect, you know? So that was really, really great. And so that's just kind of how— I mean, it's just sort of evolved over time, but it's I think they are a match made in heaven, in my opinion. So, yeah, they're awesome.

It's pretty cool.

Yeah. Yeah.

Did you ever tell Brian he did a good job hiring Jillian, or you just don't call him?

No, no, I've told him that many times.

Yes.

In fact, I like her better than him.

Yeah. He's got— a few years ago, but you brought in Jillian, so I'm staying.

Yeah, exactly. Yeah. Yeah. You saved yourself.

Yeah.

No, Brian, we love you. This is all right. Fun, but it's all good. Yeah.

But Jillian's a real star.

Yes. No. Yeah.

So it's just been a really, really long, organic, you know, relationship. And I mean, you have to, you know, if you're new in this business, I mean, go to coffee with lenders. Absolutely. Because you need to know who you vibe with. I mean, is that what the kids say? Vibe with?

Anyway, you know, you are now extra for using their word.

Yes.

Yes.

I'm working on my, my young skills anyway. Yeah. So you just have— you do need to do those things. I think that's important. I don't think that's not a good thing to do. But, you know, pretty quickly you'll figure out who works that you can work with well. So, yeah.

So if you're in real estate and you're listening to this podcast or watching it and thinking, man, I need some more Leigh Thomas Brown answers in my life, well, guess what, friends? I have a new program that is launching right now called Answers.RealEstate, where I will give you every bit of insight I have to help you grow your real estate business, help you better respond to consumers to provide a more excellent real estate experience, so that the next time you land on crazy shit in real estate, you'll have a better solution to whatever you ran into. Answers.RealEstate, there are monthly plans available. You will love it. Get your coaching, sign up with me today. What has surprised you coming from the escrow world where you probably thought you knew most things and then you jumped in? What surprised you and you said, oh, I did not expect this? Ooh, gosh.

I feel like when I was in escrow, I'm the type of person that I don't want to say I'm a know-it-all, but like, I like to understand the full picture of everything. Like I, I kind of need to know it all.

You a know-it-all person. A nerd.

Say what?

You're a nerd.

A nerd?

A little bit.

Welcome to the club. It's good. Okay.

I'm like a little bit. I think for me, the biggest piece that was shocking when I transitioned over to lending was like the guidelines as far as per every, like they're so vague but not at the same time. So you have to be really good at like reading between the lines for every client and finding like that match made in heaven. And that was really shocking to me because escrow is so black and white. It's very like, this is the rules, this is how I do it. I push this button and then I do this, and lending is not that way. And so I was shocked, but Brian actually told me, and he's, you know, been in lending forever. He was like, Jillian, there's never going to be a day that you don't learn something new. So remember that.

Good advice.

I love that because like, I don't ever feel that pressure because I am a little bit of a nerd and I know it. Like, I like to just consume all the information. And so it's, it kind of gave me that peace of like, all right, settle down. Don't have all these, like, you're not going to be slaying it. See, little. Yeah.

Good job.

Good terms, right? I have a teenager. I have a teenager.

That's right.

I'll look at the— for the record.

Oh, thank you. He teaches me all the slang. But yeah, I think that that piece kind of shocked me with the transition over into lending was like, oh man, like there's just so many different situations and every buyer is so unique in their own circumstances and how do you mold them within the guidelines that are pretty gray to make it work? And that was pretty shocking to me just to make that transition.

I love that phrase, vague but not. That is absolutely a great way to describe lending because you do get exceptions and then the conditions show up and something that looked easy is not, and something that looked hard was easy. And the real estate side works the same way because we do have our state laws and we have our code of ethics. But then you start to have to figure out, well, this one says yes and this one says no, and here's everybody's comfort level. So it's always evolving. And Beg But Not might be a really great title for this episode. So of course on our show, we like to talk about the things we've seen in real estate or heard that shocked us, especially when it comes to the practice, because HGTV does not tell the truth. And I had to take a long time to get to that because y'all's dynamic is beautiful. It's good for consumers to understand that. The friendships that we build on professionalism help make the consumers have a better experience, which is the big thing we all want is a better experience. And I love that you pointed your comments, Shelley, to the less seasoned agents because they do need to figure out their own Jillian relationships and then find a Brian who will eventually hire a Jillian because sometimes it takes 16 years before he finds the right person. So. You can buy in a lot of leeway there to find Jillian. So, I mean, well played. So I want to know, in all the practice of real estate y'all have done, what's the scenario that happened that you're like, go get me a tequila, I got to tell y'all about this? Because now we know what Shelley's weakness is.

Yeah, I know. It's my butt.

Yeah.

I just had a crazy one where I have these wonderful clients who I've had for years and, you know, I just, They kept— I sold their house a year ago. They just wanted to rent for a while, see how things kind of shake out, you know, all that kind of stuff. And we did that and we found a house that I really felt was— oh, sorry, these darn ear things, they fall out all the time— that I really thought was perfect for them. And they did too, I thought. And we got, we got through, you know, our inspections and all that kind of stuff. And they just had a real meltdown and it was kind of shocking. And I really had to pull out my shingle and put on my therapy hat. And we really had to dive in and kind of dive deep, which sounds weird, but we have to do sometimes. And we really, you really kind of have to get to the root of like, what really is going on here. And in the end, they decided to terminate. And honestly, I've never felt better about a termination because sometimes that's just what has to happen in order to make sure that everybody stays okay. Because what's important in life is family, marriage, in my opinion, children, you know, all of those kinds of things. And there's nothing— you can't fit a round peg in a square hole or whatever that saying is. And you really have to take care of people. And that's what I felt like was my job on that day and really every day, but especially on that day. Like, I really have to take care of them right now and I have to let them know that it's okay if you walk away and we'll come back at this in a couple of months or whatever it is, whatever the timeline is, it doesn't really matter, you know? But that was one that honestly, for me, for this year, for the beginning of the year, was a really great thing to have happen because what it did and what it has done for me is really reminded me, you know, since like, I mean, COVID was such a crazy time and then the couple of years after COVID was still kind of crazy because everybody was still a little crazy, including us realtors. And it was time to just really get back to the basics. And the basics are to help people. And this time, I really felt like I helped them. And I got lots of heart emojis and all of the things and lots of love. And I just, it was great. It was fantastic. And I, I'll sell them a house, but right now is not the right time. And that's okay.

And it is one of the craziest parts of real estate because if you watch HGTV shows, yes, there's never anybody that says, Eh, we're gonna make it 6 months. It's always house hunters, show them 3, they buy the middle one, they're all happy. Property Brothers, they spend $5,000 and, you know, add 40,000 square feet. I mean, it's all unrealistic, but that's a huge part of what we do because what you mentioned in that whole process is the emotion in this. And we don't talk about that enough in real estate. No, no. Yes, it's a lot of money. Yes, it's very stressful. Yes, it's where you're figuring out taxes and all these other things, but it's the, there's so much feeling about where you're going to lay your head down to sleep, where you're going to eat supper and come in the driveway. And if it's not right, it's not right. And it sounds woo-woo, but my dad told me that when I got in the business, you're going to know when it's the right house and you're going to know when it's not the right house. And we have that. And as agents, You can see the little sparkle in their eyes when they're in the right house. Like, oh yeah, house, let's go buy it. And if they try to buy one with no sparkle, you're like, no, it ain't gonna work. You did not have freezing fog. I guess we can see their eyes as freezing fog.

Yes, that's right.

Yeah. Is it fog or is it freezing fog?

It's like, yeah, because you really want the freezing fog.

It's after they talk to you, Jillian, they start to put the numbers together and say Oh yeah, then I see the fog. Yeah, yeah, yeah, yeah.

So that was the beginning of my year. But you know what? It was great and fantastic and I'm excited about 2025. So it's all going to be good.

It is good. It's not what we decide it's going to be good. What their outcome is, which is the secret to good lending, good real estate practice, is getting somebody else what they want. And then we get to go along for the ride, which is the best part.

That's right. Yeah.

Agreed.

You guys have anything else you want to add for the good and betterment of our listeners, whether they're regular consumers? You want to give advice to regular people? Do you want to give advice to real estate pros or mortgage pros that are listening, or my VA that loves to stalk my podcast, what are you going to share with the listeners and viewers? Anything you can share, one thing.

Well, I actually just want to tell a funny story real quickly because, you know, that's what you do in your podcast, right? There has to be a funny story.

There are funny. There were some heartbroken ones too, though.

If you go back, there are some heartbreaking ones.

Yeah.

But I have just like a good laugh story from my escrow life. Okay. This is my last. This is when I knew I needed to leave escrow. This is, this, this was the writing on the wall after 10 years. Ready for it? So you guys know those like eyelashes that you can like, they were real popular a few years back where you put the magnetic liner on and then you have like the sticky lashes on, right? Are you following me, Leigh? Okay.

Yeah, we get it.

So I'm sitting at a signing with a client and I got these, I got these lashes on. I'm feeling pretty good about myself. And all of a sudden I got a sneeze and I'm like, oh no. So I sneeze and my eyelash flies off, landing on the deed of trust. And I had to like, have like this swoop moment. Like I felt like Wonder Woman. I was like getting in there, just swoop that eyelash right off the table, quickly like peeled off the second one. So I didn't look like, I don't even know, crazy. And I I was mortified. Finished the signing. Um, I, it was a dude. I, I, I don't know if he saw, I really hope not, but I was so mortified. I'd never had anything happen at the closing table like that before. Then I was like, my eyelash just fell off in the middle of the table because I sneezed so hard. Um, that got a bad review from the, from me for that company. I was like, no, don't like this.

They did not give you a bad review for that.

No, the guy didn't give me a bad review.

Oh, you gave the—

got it. Okay.

I wasn't a guy.

Yeah, I'm a psychic.

Later, later, he was like, was that your eyelash? I was like, mm-hmm. I was mortified. Anyway, that's my most embarrassing story.

I mean, that's a good one.

That is like presence of mind, though. The fact that you took the other one off in the process of grabbing the one— I wouldn't have thought about that. I would have just been there with the lazy eye.

That's right. No, I had to be sly about it. I was like, sign here as I take off the other one.

Okay, that's amazing.

Editing, we're gonna need to make a little GIF out of that. Sign here.

Oh, that's awesome.

Oh, I love it. Wearing the magnetic eyelashes after that moment?

No, I, I don't wear fake eyelashes. That was the last time I've ever tried anything like that.

Because your brows look amazing. So you're just going to— Yes. Brows.

Yeah.

Yeah. Brows are on point.

Yes. I don't need good— I don't need good eyelashes. I got good.

That's right. It's all about brow.

I have good everything. That's intimidating to other people. And you just want that girl.

That's right. That's right.

That's right.

Oh, that was awesome. And that's going to make the cutest little clip out for TikTok and Instagram stories. Thank you for bringing up the eyelashes. Of the day.

You know, I'm just here to help. Love it.

But that guy had given you a bad review over that. I think she and I were about ready to get on the internet and hunt him down.

I know, dude. Yeah, he laughed later because I thought he didn't notice, and then later he was like, was that your eyelash? And then we got a good laugh about it.

We said yes, and do not buy this brand for your wife or girlfriend because they're not reliable in the state.

Yeah, nope. Nope, they are not sneeze friendly.

That's cool in the packaging. I mean, yeah, actually, that'd be a good Amazon review. Speaking of reviews, yeah, funny Amazon reviews. I think you have one, Jillian. I think it could build—

I do. Not sneeze friendly.

Tell y'all about this. If anybody in our viewing or listening audience wants to reach out to y'all for their needs in Central Oregon or beyond, how do they find either or both of you?

You can reach me, Shelley Griffin, at Harcourts the Garner Group, and my phone number is 541-280-3804.

And you can reach me at Jillian.Koland, and that's K-O-L-A-N-D, at hixonmortgage.com. And my phone number is 541-241-4553. You can also find me on Instagram. That's— I like that.

True. I'm on Instagram too. Shelley Griffin, @ShelleyGriffin.

I have all your handles, right? Yeah.

Yeah, you do.

Yeah.

Yeah, easy for y'all because I can tell all y'all want to go follow their channels and call them and message them for all your needs. And you are on your elliptical because it's January, so don't worry, it's all in the episode. And I've gotten here with Harcourt's— Shelley, I have not been out with a Harcourt's event in some time.

I know. And we loved you at our event. Yeah, I know. I'm going to— I'm going to talk to somebody because I just love it when you came and speak. Spoke to us. That was amazing.

And that was who first brought me to Australia, was Harcourt. So that's—

yeah, yeah. So it's time. I think it's time for another trip.

I know, because my hair looks way better than it did a decade ago. Um, but not getting into eyelash game because now I'm frightened of eyelashes.

Don't do that.

Don't do that.

No, no.

Yeah, away from the eyelashes.

So Kelly's math is great except for her calendar skills.

I mean, It's just, you know, I'm just a realtor.

I just keep working.

You just say, I'm a realtor.

Yeah, I'm a realtor. That's right. I'm not just a realtor. I'm a realtor.

Thank you.

Yes, because we don't diminish ourselves with the word. That's right. Ladies, thank you for coming on the show. I have super enjoyed our conversation today, and I really appreciate you sharing some insights and some wisdom and some eyelash caution with our viewers.

Thanks for having us.

Yes, thank you very much.

Say something nice about these ladies in the comments. Make sure you subscribe for more. Most importantly, come back and see us next time. By the way, friends, don't miss my brand new coaching program at Answers.RealEstate where you can have access to Leigh Thomas Brown, submit your questions, have them answered, meet like-minded professionals, have an entire library to help you build your business no matter what happens in the market. Get signed up today. I promise you'll be glad you did. So if you found value in this episode, please like and subscribe to this channel, turn on the bell, and catch another amazing episode by clicking above. Crazy Shit in Real Estate is also available on all of your normal podcast apps. So if that's where you like to hang out, go find me, click subscribe, and most importantly, leave me a review that says you think I'm awesome, my guests are awesome or this content is just exactly what you were looking for. And then by the way, if there's something you need, you want to learn about something, you can comment below anytime. You can also send me a direct message if you need to remain anonymous. No judgment. But anyway, I'll only judge if you forget to subscribe and click. I'll see you next time.