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Real estate agents have an ethical duty to be clear about who they represent from the start. In North Carolina, verbal agency is legal until a contract is signed, but clients and the public should always know whose interests you're protecting.

Real estate agents have an ethical duty to be clear about who they represent from the start. In North Carolina, verbal agency is legal until a contract is signed, but clients and the public should always know whose interests you're protecting.
So Article 1 says you are to promote and protect your clients' interests, but be honest with all parties. And all parties would be customers and the public. Clients you have agency with. Now, in North Carolina, we can operate under verbal agency until the time of contract. But really, when should you have agency understood and signed, y'all? At the beginning of the relationship. Make sure the public knows exactly what you're doing for them.