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In this candid monologue, real‑estate professional Leigh Thomas Brown shares a low point in his career: while preparing comparative market analyses for a new listing, he notices a past client he once served has sold their home at a great price with another agent. He realizes he never followed up with that client after their initial appointment two years ago, missing an opportunity to maintain the relationship and potentially earn repeat business. The speaker reflects on the emotional sting of this oversight, acknowledging that real‑estate work isn’t always glamorous and that days can feel “crappy.” He concludes with a resolve to improve his client‑follow‑up practices and avoid similar regrets in the future.
