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A newly hired assistant told the interviewee his management style was tyrannical, pointing to the three assistants who'd quit in two years. The blunt feedback shattered his echo chamber of yes-men and forced him to rethink how he led.
A newly hired assistant told the interviewee his management style was tyrannical, pointing to the three assistants who'd quit in two years. The blunt feedback shattered his echo chamber of yes-men and forced him to rethink how he led.
What created that shift or that evolution in your approach? Like, is it just the experience or?
Oh no. An agent walked over in my office. I had hired a new assistant who was like the third assistant in two years and came over to meet her and they're like, huh, see how long you last. And this person was like, what? Like, she's got a revolving door. She yells all the time. And I overheard this and I died a little bit inside. Because I didn't see what a tyrant I was, cuz none of us can generally see from inside our echo chamber. That's right. And everybody generally sucked up to me cuz I sold so much. I was number one in Charlotte at the time, so I was a big deal.
Mm-hmm.
But then this person makes a comment that rips me to the core because it was true. Right. And then I actually got involved with Dan Sullivan at Strategic Coach and had the coaching experience that changed a lot in me, even though Dan and I oil and water a lot of the times, but he's so smart and I got my brain fixed because I didn't want to be the worst version of myself. So there's an active choice involved in it. You find out how you're perceived. If you have the self-awareness to say, I totally do suck at this, but I also had the desire to change it. But how much of that is 20 years ago? I was in my 30s. I'm in my 50s now. And I look at things entirely different than I did when I was a young fireball.
