Real-estate agents and service professionals keep clients by making them feel genuinely valued. Three ways: tell hard truths even when uncomfortable, listen until they're ready to share, and celebrate their wins. AI can't replicate this because it doesn't actually feel anything.
A lot of y'all, I know this 'cause I've talked to you, what makes you so good at this business, the reason people keep calling you, is because you make them feel a certain way. And you're not fake about it. You don't do that for you, you do it for them. The key to real estate, mortgage lending, anything that's in a personal service professional field, the key is making the other person feel valuable. And sometimes that's by telling them the truth when nobody wants to tell them. And sometimes it's because you see the neck tighten up and you know they got a big something going on, and you just got to sit there and wait until they let it out. And sometimes it's because they get squealy excited and you get to jump up and down with them, and you get to feel things with people. I think that's why it's going to be next to impossible. Now just go ahead and mark my words that the Satanic tool of AI is not going to fully replace professionals who know how to personalize because there's no emotion in AI. It's, it's a fake emotion. It's learning from you. So you are realizing that it's those interpersonal things that always fill you back up, and you know this. You
