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A leader doesn't need all the answers, but they do need to show up calm and present so their team feels steady. Confidence spreads through visible composure and reliable information, especially when the industry is shifting fast.
A leader doesn't need all the answers, but they do need to show up calm and present so their team feels steady. Confidence spreads through visible composure and reliable information, especially when the industry is shifting fast.
It takes confidence to stand in front of people in a time of chaos, and not know the answers. But friends, we weren't designed to know all the answers. We were designed to grow. And growth looks like finding other experts when you need one. I do know that in structural real estate, we are in a big moment of disruption right now. We don't know what it's going to look like to help people buy and sell real estate a year and 2 years from now, because Everything's changing. Whether you're looking at hedge fund money coming into the game, virtual businesses, or you're looking at the legal outcomes of what's going on with the government, those are out of the control of the everyday practitioner. So how do they get confidence? Well, sometimes they get it from the leaders being able to talk to them. Just showing up and saying, "I'm still here. I'm going to keep showing up, and you can too." Confidence can be transferred. It is one of the most important transferable skills that we have. Yet we often talk about it as though it's going to be generated from within. Not everybody can generate confidence from within. But when you are the leader who's available, and you've got your shoulders back, and you've got some information, they're going to say, "I can put my shoulders back too. I can absorb that information so that I can move forward."
