Whatnot got 31,832 applications for one PM job. PMs who excel at politics and alignment-building are becoming less valuable. The trend now favors PMs who can operate at multiple levels, understand technology and customers deeply, and drive novel solutions instead of just managing relationships.
Chapters
I want to start with something that you wrote. In the last 2 years, 31,832 people applied to be a product manager at Whatnot. We hired one. What's kind of like trending up in what you need in really successful PMs at Whatnot and what's maybe trending down?
I can tell you what's definitely trending down. There's definitely a group of PMs whose specialty wasn't technical or customer-oriented. It was politics. And so folks who tend to kind of like naturally lean Towards like driving alignment, building relationships is definitely kind of a thing that is a bit of an anti-pattern that trends down. What we tend to find kind of really jumps is can we see both the macro thinking and the micro thinking? There's an awful lot of folks who've worked at Fang, Uber, pick any scale company where they babysat things that existed as opposed to the idea of saying, we were given this problem and I had to go and come up with something unique and novel because I think it's easy in a very large organization with inertia to kind of go along with what's happening and not necessarily be an agent of change, which is ultimately what you need PM to do.