How The United States Secret Service Fixes Problems! | Evy Poumpouras

So your Circle Matters is number one. What was the second thing that the service taught you? So they taught me to be something that's called instrumental. There's two motivational mindsets actually. It's called sense making. An identity person is very self-focused. Now we move through these, by the way. But when I'm identity, I'm using the word I a lot. I this, I feel this way. I'm in an emotional space. I'm very ego-centric. So I'm looking at the world as how it affects me. When you're there, you're not being very productive. We all visit identity land from time to time. I'm not saying we don't, but you're stuck. Instrumental is I'm mission focused. I have a goal. This is what my goal is. And I'm looking how to get to that place. So in the service, we were very instrumental. Nobody wants to hear your problems. Nobody cares. Get it done. Nobody cares why this went wrong, how it went wrong. It's fix it, which was very important because if you don't think like that, lives are on the line.