Michael Seibel explains why the best startup problems are both frequent and intense. Uber works because people need transportation daily and urgently. Solving problems people face constantly, not just occasionally, builds stronger businesses.
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I find a lot of founders think they have a good idea, but they don't do this frequency and intensity analysis. If you have both an infrequent and low intensity problem that you're trying to solve, you're going to have a problem getting a lot of customers even interested in talking to you. All things make. Well, if you graph problems, it's nicer for them to be higher intensity, higher frequency. Let's think about a company like Uber, for example. Usually when you are somewhere and you need to go somewhere else, it's a pretty intense problem. I have to go to work, I have to go to the doctor, I have to go pick up my kids. That's so intense. You might have bought like a $20,000 car to help you do those things. Right. So it's an intense problem. And then when you think about frequency, how often do you move more than a mile more than walking distance? Every day. Happens a lot. And so if you think about that, even though you look at the taxi market and you say, oh, taxis before Uber taxis, that's not that big of a market. If you just look at the customer, you say high intensity problem, that happens very often. There's probably a good business here.