Netflix founder Reed Hastings tells the story of the startup CEO who cleaned the coffee cups

27 Oct 2024 · 2 min
1:39

A short spoken anecdote by Reed Hastings recalling his time at the startup Coherent Thought when the CEO, Barry Plotkin, quietly cleaned Hastings’ coffee cups as a gesture of appreciation for his hard work. Hastings uses the story to illustrate a leadership lesson: charisma and personal integrity are valuable, but leaders must also provide clear market/product vision or they risk leading teams into dead-ends. The anecdote ends with the firm building an elaborate product that sold only once and was never installed.

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