A CHRO wakes to a lawsuit: an AI hiring tool rejected 100,000 qualified candidates and discriminated against applicants over 40. The attorney named the HR leader personally. Most AI systems are black boxes. You need to understand how they work and defend yourself.
So imagine for a second it's 9:00 AM and an algorithmic discrimination lawsuit has come into your office, to your company overnight. You've gotten this litigation. Your CFO, CEO, your legal, internal legal counsel shows up in your office as the HR leader and says, we have a discrimination claim. Our AI tool rejected 100,000 qualified candidates. And someone is alleging that they were discriminated against because they were over age 40, and you're sitting there going, okay, I get it, I'm not sure what I'm supposed to do right now, but your name is listed as the accountable party in that litigation, meaning the attorney for the plaintiff has picked you out as the CHRO or the HR leader and put your name on the litigation. So the question that we have to be able to answer, are you prepared to answer for the black box? Every AI that is being used in HR right now today is inside of a black box. And we as HR leaders have no idea what is actually going on inside of the black box. So let's unpack it.
