The traits of the most successful startup CEOs

I think the most successful leaders, they really had great systems thinking. They understood how to scale the company appropriately and ensure that the stress points are being taken care of. They understood that process was a good thing, and that allowed us to be more agile. They were great communicators. Like, they understood that not everybody's going to be in the room at the same time. Now you've got to figure out a way, how do you share the most important message with the whole organization so we understand what our North Star is, that we understand what the executive team finds most important. You bring that down all the way to the coordinator level, and it spreads across the company. And I also think that the best leaders were people who could give direct feedback. They were honest and direct, but they knew how to balance that with humanity.