Episode

12 Feb 2021 · 1 min

0:00

Mark Simpson explains how hospitality hosts use Christmas cards and physical gifts to drive pre-bookings and plan next year's occupancy. Send within 7-10 days, target your top 80% of guests with personalized notes, and include coupon codes with expiry dates to create urgency.

Questions this episode answers

Tuesday 17th November.

Between 500 and 600 cards.

Anywhere between 10%, 15%, and 20% (varied).

Within 7–10 days (to avoid sending too late in December).

Around the 20th (of November).

Chapters

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