Behind The Host with Toby Dore
5 Aug 2022 · 41 min
Toby Dore runs 21 short-term rental properties in Louisiana through Cajun Stays, scaling from a single spare room on Airbnb in 2013. He uses rental arbitrage, virtual assistants, and property managers to manage 50+ listings, relying on tools like Guesty and TSheets to track operations across his team.
Questions this episode answers
August 5, 2022.
2013.
About 21 properties and over 50 individual listings.
Over 50 countries.
About six years.
Chapters
So welcome to another episode of behind the Host. And I've got an incredible host all the way from USA with me today. His name is Toby Dior, if I pronounced that correctly. All right, awesome. He's a college professor, travel blogger, author in the recent Hospitable Hosts book, is the founder and CEO of Cajun Stays, based in Lafayette in Louisiana in the usa. And yeah, I'm really excited to have you on the, on the show today. And if anybody doesn't know Toby, please go and check him out on Instagram. Thecasian traveler and his business, Cajun Stays, which is incredible. I mean, the places you've been to Toby, are absolutely amazing. There's photos on there. But welcome along. Thank you for being here.
Thanks a lot. Thanks for having me.
So we've obviously known each other about a year now because of Legends X Training. Thanks to Eric Mower and Jasper Rivers. Awesome going through that. So let's start just by telling us a bit about your business and a brief history of how you got into hosting.
Well, my background is a university professor. I was teaching athletic training and sports medicine, and I always had some type of side project going on. And actually, at the time when I learned about Airbnb, it was virtually unknown here in Lafayette. It had really just started in its first year in California, and I was running two music venues and teaching five days a week at the university, doing research on committees and then running, booking like six bands a week. And it was really starting to wear on me a little bit after I did it for about three years. And then a band from California, I told them that I was ready to drop everything and rent a car and I wanted to drive to Canada and back. And. And so that's. That's how it started. They told, they told. I wrote it down on a cocktail napkin. Airbnb in Marfa, Texas. And the next morning I woke up and I looked at it and I got on the Internet and I kind of remember the conversation. But at the time, I was reading a book called the Joy of Less, which is a minimalist book. It's one of the most popular minimalist books out there. And I was literally cleaning out my three bedroom house because I was living in a three bedroom house by myself. And so it all kind of just happened all together. So I actually listed my house and one of the rooms in my house initially on Airbnb before I ever stayed in Airbnb. So they mentioned using Airbnb as I went along the way as a means of saving money instead of staying in hotels. And this is back in 2013. So, you know, I stayed in a. You know, about halfway through the trip, I was getting flooded with messages on my phone because people wanted to stay in my spare bedroom. But these guys had booked out the whole house for two months, and now those were my second guests. And so, yeah, about halfway through the trip, I booked a dome concrete shelter off the grid in the desert of Texas. I stayed in a teepee in downtown Portland in the backyard of the girl that was hosting. Just stayed in some. And that was Airbnb. Back then, it was mostly you stayed in somebody's house with them or at their house while they were there.
It's very much more traditional, how it started, that side of things, isn't it? And with that, when you're away and you've just let out your house or your room in your house or to these two guys, was there any kind of steep learning curves? Because having not stayed in an Airbnb yourself.
Yeah, so I had one couple that had come in from New Orleans, which is two hours away, and they stayed one night while I was. I wasn't even around. So they had the whole house. And so these guys were my second guest, and they were here for work. And it was amazing because they kept in touch with my dad, and I think there was some type of plumbing or electrical problem. And these guys were literally, like, they were setting up air conditioning systems and freezer systems for a chain of drugstores. So, like, these guys were handymen. And, oh, by the way, we fixed this and we fixed that. So that was not the problem at all.
And I mean, you don't get that very often. You don't get that very often with guests. But that is awesome to have somebody who's hands on and able to just sort stuff.
And it was. It was so interesting because they had. They had two guys and it was a big house, and they. They got to invite their families to come and stay with them, which they never got to do when they were traveling for work, but they had such a big house. Again, this is now you. Now it's happening all the time. But back then, Airbnb, they would have had to book four hotel rooms. And so, yeah, it was. It really worked out well. The other interesting thing about it was I didn't. It was. Two months had gone by. I was traveling around in a rental car. I had no idea people were reviewing me. And so when I got back to Airbnb back home and decided I wanted to look into this further, I had all these positive reviews from the people I'd stayed with and I just saw it all at once. When I got home, I was like, oh, okay, they're actually reviewing me. I didn't even know how the process worked. I was doing it all on my own. I was doing everything on the app. I mean, I didn't have a laptop at the time, so it was interesting.
That's awesome though, that you had loads of positive reviews and I guess a lot of people have stayed with you, but they hadn't been being reviewed then. Was that a case of just a discovery?
At that time, I didn't know how the Airbnb worked. I didn't, I wasn't familiar with the system. I just wasn't aware that, I mean, I had a feeling that they, you know, people would review the house, but I didn't know that, that the opposite was happening, that they were viewing me as a guest. And it really made a huge difference when I got home and I unblocked the house, the guys moved out, they booked it for two months and then, man, and I took a trip to Europe, a backpacking trip, and stayed in my first hostel. And my entire world changed. I mean, that's when I, when I got back from, from that two month trip, I cleaned my office out. I had a home office which I didn't need. I put bunk beds in it, put lots on the doors, rented this apartment that I'm in now and started living here in a little small one bed efficiency apartment. And yeah, it just took off from there. And so that was a big part. I basically turned my house into a mini hostel.
You know, that kind of experience that gives me goosebumps just hearing that you've spotted the opportunity as soon as you've stayed somewhere and you've come back and you've immediately taken action to make a few changes. You've looked at the rooms going, you know what, that could be cash flowing for me. Let's change that around. People are going to want to stay here and like you say, even to the extent where you've moved out and then you can always let your entire home, which you saw was probably better, more profitable and probably better for the guests to stay in the entire place than a single room. So, yeah, you've done that with your first place. You, you know, you carried on being able to travel. Talk me through. You're now at 21 properties. I saw on the website, Talk me through how you started adding more and more properties and you know, was that gradual or was that.
Yeah, Another, another professor that I was friends with told me about this apartment and I said, look, I just need to find a small place. I don't need a three bedroom house. I'm looking for a place to rent. I plan on starting to travel a lot more. And he and his girlfriend kind of looked at each other and we know the perfect spot. And my rent has not gone up since that day, which is incredible. But. And I haven't stayed here in over a year, but I rented this place and then I let the owner of the house know, hey, when I'm traveling, I'm going to put it on Airbnb. And so that was part of the, you know, they had to go through the lease and block that out. My next door neighbor was having his house repeatedly just trashed. When people would move in six months, they would move out and not say anything. Then he was, he, you know, he had to find new tenants and he knew what I was doing next door. He lives across the street, but he owned a house next door to me. So we kind of were just like, well, why don't I just put it on Airbnb and, you know, I'll manage it. And it was funny because I was like, what sounds good? 20%. Which, like eight years later I find out, well, that's kind of the industry standard.
That's exactly perfect, isn't it?
And it was like. And so within the first year of me knowing about Airbnb, I was doing owner management, co hosting and rental arbitrage.
Yeah, that is incredible.
And to hear Jasper and Eric and Julie and them talk about that in the training and have these names for them, that was, it was just kind of surreal for me. I was like, this is a thing.
One thing I noticed, one thing I noticed from this is the fact that, you know, there's a few themes here that people listening could really pick up on, which is one, when you see the opportunity, go for it. You know, like you took action and you've gone for it straight away. But also the rental arbitrage for those in the UK is rent to rent. And the idea is that you're taking somebody else's property and you're letting it for more per night than you are for the cost of the entire monthly rental. So you're making a profit while you're doing it. Now, the benefit to that, some people would go, well, couldn't the owner just go that, just do that instead? Well, they could, but then they've got the hassle of dealing with the cleans. They're dealing with the communication of the guests. And this is where you, you've come in and you've said, right, for 20% of the income, I'll take that on. Or you're renting the property like the one you've got now and you're making a, you know, it's paying for your rent and then probably giving you some profit as well, which is incredible. And the icing on the cake is actually it's better for the landlord to have somebody who's looking after the place, who knows they're running it as a business and therefore has got to have the cleaner going in regularly, got to do the, the maintenance and that sort of thing. It's just, it works out better for everyone. And of course the end result is you have happy guests come and stay and enjoy your properties, which is incredible. So one thing I've got to ask is Cajun stage, where does the name come from?
So the word Cajun comes from a town called, there's a town called Acadi and Brunswick, Canada. And my ancestors, 200 years ago, they were refugees, they were deported and it was a political situation and they ended up in South Texas and South Louisiana. And the name of our region in this area, which it's a small part of the southern west part of Louisiana in the state of Louisiana, it's called Acadiana and it's named after Akadi in Canada. And there's so many different stories because it wasn't well documented, but basically they didn't want to pronounce Acadians because there are Acadians in Canada. They're French speaking Canadians. And so they just said, we're just going to call you Cajun. Yeah. And I've had a lot of thoughts about changing my blog and just blogging about actually what Cajun is because in America it's known as, it's spicy food. And yeah, that's all people know, it's spicy food.
But that's exactly why I asked. I thought I can't not ask the question because that's such, first of all, it's sticky and memorable. Do you know what I mean? Like, as soon as you said Cajun stays, as soon as I knew you coming on the, on the podcast, like instantly I could picture your business because from the very first time I heard it, it's very easy to find and stuff like that. So I had just had to find out the, the reason behind the name. And it's really cool for guests to have a place which, you know, is celebrating the heritage of the region. You know what I mean? That's awesome. So.
So, yeah, it's. It's getting a lot of attention. I just got back from a travel bloggers conference last week up in Washington State, and the next conference before the pandemic was scheduled for Lafayette. So we have 300 travel bloggers. It's now rescheduled for this coming October. So the place right before the pandemic was getting ready to explore. A lot of people have this misperception that New Orleans is where you go to experience Cajun culture. And New Orleans is not in Acadiana, which is what I just explained. It's not even in that area. It's amazing city. I'll probably end up moving there one day. But this is where Rio Cajun. And the way the link. The link to that is that the tourism boards and the traditional chain hotels would not really push that. The explosion of Airbnb here in Lafayette really happened, you know, through local hosts telling their guests, oh, wait, no, you don't want to go eat Cajun food in New Orleans. You need to go to Lafayette. And that happened through Airbnb. And so. And then the original name of my business, I'm wearing a T shirt, it was Cajun Hostel. Yeah. And once we got to about 10, 12 properties and we were, like, renting out full houses, I hired a consulting company, we changed the logo, and that's what became Cajun Stays.
What sticks out to me there is just being authentic. You know, it's one of the things where people come and stay with Airbnb hosts that you don't get if you go to a corporate hotel is you get the real story. You get the best places to eat, you get, you know, where to go and visit, and you get the story behind every book. And. And that's one thing that, you know, boost.
Leah.
Mark talks about a lot. But also, there's a story behind every host. So, you know, it's exciting. People go to Airbnbs because they are different and unique, and they know they're going to have a different experience. Certainly, that's why I. I stay in them. And not only that, it's just great to have a kitchen, isn't it? Who doesn't want a bit more space when you're staying places? So, obviously you travel a lot, Toby. And I noticed on your travel blog that it says you've been to over 50 countries. So when you're traveling around, does that. Does that present any, you know, any challenges when you're traveling a lot to be able to Run these, this property and your management company. Who do you need on your team to be able to help you with that?
My, this is amazing. So my virtual assistant, that is my reservations manager and guest relations manager. He's been with me for six years. And so that was another thing going through the accelerator program and talking about virtual assistants about a year after, I believe it was a four hour work week came out. You know, less than a year after I hired a virtual assistant, like it was like that. And the crazy thing is I had four or five guys that, I mean, I spent three days with him and I let him go. I let him go. And then I found this one guy, Alex, and he's been with me for six years. And so he is really the key. And he's done everything. He's done bookkeeping, he's done marketing, he's done. But when we started to really grow, then we just let you know his favorite part of the job and something he could do when he traveled was to handle the reservations. So that virtual assistant is the key. And when I listen to people talk about when we were going through the accelerated program with Legends X was, yeah, I'm thinking about the virtual assistant thing and I wanted to just stop and say, stop right now everything you're doing and get on upwork or get on virtual staff finder and don't do anything else and hire a va. Even if it doesn't work out, you find a new one and just go through that process. Because it is a game changer whether you're traveling or not. It's the number one thing that you need to do if you, you're thinking about managing even one property while you're traveling.
It's game changer. It's a game changer to have just stuff on hand. Like you say, people are worried because it's virtual that they might not get the same kind of, you know, the same kind of help they need as if they've got somebody local. But it is a different concept. First of all, the hours are very different. So you can have somebody overnight a lot easier. And not only that, it's just a case of having somebody on hand who's happy to work pretty much, you know, the hours you need. So have you got more than one now? Is there a few virtual assistants?
Yeah, so I've, I mean I've, I've had dozens of different virtual assistants coming in and out. But I mean I mentioned I have the travel blog and I'm still teaching full time, but, but online 100% online and so I have them doing different tasks. They're all not just working for Cajun Stays. So I have three other virtual assistants right now in the Philippines and I'm actually going to visit them in a few, few weeks. I'm taking a flight there in about 10 days. So excited to do that and meet them in person. But things like social media. Yeah.
Are you the first person who's just saying before the call you're the first person that I've ever met who's gone out there and met your VAs which is amazing for them. It'll build, you know, sort of build a bond. But also, you know, that's just a really cool thing to do. Go out there and actually spend some time with them. So that's awesome.
Yeah. And it's. And they do multiple different things. They work with social media. I have some with revenue management. So if we get into tech stack we'll, you know, like pricing software. So they do different types of things. Alex mainly handles the reservations. And then I mean of course I have a team here. So I have two managers who split. Split duties. And then my housekeepers basically have my five housekeepers and I require my managers always to, to continue to clean houses and be housekeepers. That's how they all started. So they started as housekeepers and I promote them as manager. I never went out and found and hired a manager for short term rental business. Some. I always saw the ones that I did move into management and I took them out of housekeeping. That's when problems started to happen. And so I just made it a rule. You know, it's like you're going to two days a week you're going to go in and clean the houses even though you're the general manager of the whole company. And I have an operations manager as well. And so that's just a rule that I like to follow because I do it myself if it gets really busy, I mean I'm going to get on my knees and clean the toilet and. Because that's what they. And they know that that's what I got to do if a housekeeper quits if I happen to be in the country. But yeah, so you got to set that standard for. And it's just something that I feel personally really strong about.
Hey, that's leadership. That is just jumping in and doing what you need to do. But that is awesome to hear that you're willing to jump in and get the job done because if they see you doing it, they're much more likely to do it, you know, and they'll always think of that example. So, you know, that shows real leadership on them. You mentioned the Tech stack briefly. I just want to touch on. You mentioned upwork. Where did you get your, where did you find your VA's? Was that through Upwork?
Alex was through Upwork. The two, two of the virtual assistants in the Philippines were also from upwork. And I just hired a general VA after reading Virtual Staff Finder. And so this person, I actually used the company Virtual Staff Finder and that she's basically takes care of a lot of other things, personal things, basically a personal assistant, but is most heavily involved in the Airbnb business when she does other things. But she's. Yeah, she's basically a virtual assistant and that was the only one right now that I found through Virtual Staff Finder. So I really only have experience. I know there's a bunch out there. It's just basically whether or not you know that you have the upfront cost to find for. With Virtual Staff Finder, where Upwork you go in. I recently took the other three virtual assistants off of upwork because, you know, they've been with me a while and I pay a flat salary. One of the best things that this virtual assistant, the new virtual assistant brought to me was transfer wise was a way to internationally pay and I didn't know about it and I was paying through upwork, which is an amazing site. I love Upwork, but these people have been with me for a while and so I trust them. And so that was pretty cool to get all the virtual assistants up on TransferWise.
That's such a top tip. Transferwise is such a better value way to transfer, isn't there? And I know there's a lot of new, potentially other ways through crypto and stuff, but TransferWise is what I use with my VA. And also like you say, people listening just to be made aware of if you haven't ever been on upwork, just punch it in, go online on upwork and you'll be able to see how easy it is to find people to help you with your business and to help it grow. And Virtual Staff Finder as well. So we touched on the tech stack there. So what tech. And obviously I know like you say there's a lot of tech within your business. What piece of tech do you absolutely swear by and think everyone should have? It doesn't have to be, you know, something well known. It could be something, you know, sort of that you just like about your business, but anything.
One thing that surprised when we were going through our training and you know that Eric and Jasper, Julia, that. Yeah. That they've. Even though I've done this probably longer than they have, I think I've been hosting like this was just a side project for me and they live this industry and whenever I brought that up to the whole group that I use timesheets used to be called tsheets, which is this is how my housekeepers and managers clock in and out. And so it's owned by QuickBooks and it's a GPS system and it. So that every time they get to the house, they clean multiple houses in one day. They log into that house and then when they weren't done cleaning that house, they log out. And so if you're paying by the hour, which I still do, that is one of the things that it's not popular amongst the short term rental managers that I've talked to. So that's one of the unique things that I use.
What was that called again?
Just so it's called T Sheets but I think they changed the name to Timesheets and it's in its own by QuickBooks. So you log in through QuickBooks. So yeah. And then. But our PMS is we were with your porter. Alex found went out and I let him go out and found it because that's his baby and that's what he does. And we thought about when Guesty bought out your porter and changed it to Guesty for Hosts. Basically they're marketing it as people who have smaller companies. You know, Guesty for Host is okay and you know, he's just so comfortable with Guesty for a Host and was with your porter and you know, I left that decision up to him and I think that's critical. Another critical thing about managing company, leading a company, it's like, you know, I'm not gonna force that. And especially if it's. It's a tool that he uses all day long, you know, and he wants to keep it there. One unique thing about our company, we manage 21 houses, but we have over 50 listings because we have bunk beds and we have private rooms and we have a lot of pride. We have three, four houses that are set up hostel style with bunk beds. And it's not very popular in the United States like it is in Europe. And so we have a tremendous amount of listings and so. And then we're on four different channels. We do direct booking through our site and so we're still able to do it with Guesty for Host even though we. It's been recommended that we should move up to the, to the guesty platform. It's still working for us. So we're not going to fix anything that isn't broken.
Like you say, if it works, it works. And ultimately a lot of people always ask the question of go, you know, what channel manager, what PMS should I be with? And there's so many different ones out there. Every single one can help you to grow and you can grow to the size you want to grow, you can make it work for you and if not, there wouldn't be so many different ones. So this is where people, you know, people get quite hung up on the different, the different ones. Well, it's actually pick one, make it work for you and grow your company and focus on your guests and you know, on actually making it a business. And that's such an important thing. So yeah, I really like that. That's really cool. So in terms of the T sheets or timesheets and, and like you say, a PMS is just so important. So we've talked obviously about the tech, we've talked about your business. Let's talk about the book that has recently come out, Hospitable Hosts, which you're one of the co authors along with 39 other awesome, incredible hosts from across the world, including people like obviously Mark Simpson got mentioned him, Julie George, Jody Sterling and I mean we were talking to Tia Castle last week, we've talked to Paul Anderson. There's so many awesome, awesome people within this book and obviously, you know, the entire thing is to inspire and motivate people from across the world who are looking to get into the Airbnb space. So how did you get involved in that project and what does it mean to be a hospitable host?
That was an interesting story because I was chatting with Julie George and talking to her about my involvement with Legends X and, and I'm in the process of looking for an exit route and selling actually one day selling the company. And I've also get asked quite often on social media and here in the local community. So when's the book coming out? When's your book coming out? Writing a full book because people with the music industry I was in and teaching college and traveling around the world and having Airbnbs, you know, and I don't really have time to blog as much as I'd like to. And so I had actually signed up for a book writing course with one of my favorite authors and it was quite expensive and there was a 30 day money back guarantee and I Thought about it for a few weeks and then I actually messaged Julie about it and she was like, well, why don't you just do this instead of. But you've got to have a chapter written in four days. Wow. And so I was really late in the game and so I was like, no problem. I literally sat down and wrote it in one sitting. Because, I mean, it's a lot. What we just talked about in the beginning of this interview. It was just very easy for me to write. I mean, it helps that, you know, these people talk about how they're, hey, everybody's going to get to be a published author. Well, I mean, I am a published author, but it's scientific manuscripts for the university. I have a few of those. But I mean I really was interested in starting to write a book and so it was serendipitous. It just happened like the timing was incredible and yeah, and I'm really excited about it and, and then to see some of the people that I went through the accelerator program with Legends X already on there and they were excited to see me pop up because I think I was the last person added probably. And so, yeah, I'm really excited about getting that out there and even expanding on the story. You know, somebody asked on the Facebook group, what was your biggest motivation for being involved with this book chapter? And my answer was motivation to get down and start actually writing the full length book.
This is the taster then, so we can expect big things from Toby Dior with the next book coming out. But just hearing your story of how you got started, and this is the key thing about this book, is everyone's experience is unique. Everybody is their own unique genius and they've created a business. Creating a business is very personable. It's a case of how you've started your business. Like you say, having taken that idea from Europe for the hostel and then bringing it across to Louisiana, you know, that's, that's so not everybody would do that. You know, that's. That's completely unique to you guys. So I was really excited to see you join the book. And obviously the book is now out, so if anybody does want that, it's worth going across to hospitablehosts.com and if you're a host as well, this worth registering your interest because I'm sure there's going to be more books. Jody Sterling is the person who's put this project together, which started off as an idea about six months ago and is now a book that you can go buy on Amazon. So, yeah, Cool to have that out there.
Yeah. It's interesting you brought up about the hostel situation. As far as I know, Airbnb has had two conferences, and they had the one in France that got cut short, and they had one in Los Angeles. And this is, like, 10 years ago. And I was sitting there with the top engineers, and they were all around a table. And I just remember saying, look, I've got a house and I've got bunk beds, four bunk beds and two private rooms. And I want the Airbnb calendar. When somebody books a bunk bed to block out the house, or somebody rents my whole house, I want them to block out the beds. This is. And they all just kind of looked at each other like, no one's ever asked us that. Yeah, that's how long I've been hosting, you know. And now the question is, you know, how many places do you manage? Back then, it was. Back then, it was how many reviews do you have? And so, yeah, that when I was on, that's how I met Jasper and got into Legends X was because, you know, I met him at a conference and it had nothing to do with Airbnb. And he was like, how many reviews do you have? And I was like, I don't know, about 2,000. And he was like, I've never met anybody with 2,000. You want to be on my podcast. And that evolved into getting into Legends X years later. So that was a pretty interesting part of that whole story was with changing, I'm not allowed to have Hostel World and Hostels.com because I don't have a storefront, and I never wanted one. So it's basically, that's. That's my business model. And I think it's so unique how people have huts and tree houses and things like that. My business model is I have a hostile business, but totally run through Airbnb.
I don't think there's any other industry which is quite as diverse as hospitality in terms of making it what you want to make it. And still, you know, hospitality is incredibly forgiven on the fact that you can put what you want out there and you'll probably get. You know, I always mention this, but the. The vibe attracts the tribe. What you put out there is. Is the. The people you're going to get, and you're going to be able to create a business out of that, which is cool. So you've obviously, you know, you've started off with one property, you've scaled up to 21 properties, but like you say, over 50 individual listings or things to manage. And you mentioned a second ago that you, you know, you're very much focused now on your travel blogging, and, you know, you want to move more into that. How has the travel blogging helped you with, you know, with hosting, but also, what is that plan for the future as well?
The idea has always been to integrate the two. So I've been to several travel bloggers conferences now, and the key there is, you know, you got to work hard for two years before you start making income. You got to develop a niche, and that's really something that I'm still searching for. What's interesting is that the two largest travel bloggers conferences in the States right now, they were scheduled to be in New Orleans, two hours away, and in Lafayette right before the pandemic hit. And everyone knew that my name tag, it had Lafayette, Louisiana. And so it was interesting. And that's when I really got fired up about jumping into the blogging. But of course, that's when things changed and eventually got me into Legends X was when all of our reservations got canceled. That whole situation kind of shut down with the blogging. And so I really haven't really honed that craft yet. And so because I had to save my Airbnb business and then what eventually happened with getting into Legends X, then I doubled the size of my business.
Just by accident.
Yeah. And it's interesting I mentioned this a lot is there's part of the program which is really valuable about how to market, to add more properties. I have never done. I've done zero marketing, property marketing in my business. And I've got five houses right now. I don't have time to jump on. And so that's where the travel blogging thing has really kind of taken a back seat. But I have taken some photography courses. I've continued to travel. The people that are travel blogging are travel blogging because they want to be able to fund their travel. Airbnb has funded my travel before I even knew what travel blogging was. That was the idea behind me Starting Airbnb from the very beginning was to get additional income to allow me to travel. And then, you know, so the travel blogging thing, it's still. Even though I created the blog several years ago, it's still something that, you know, I stopped posting and started focusing on photography and Instagram. But now, this year, you know, one of my focuses is to start writing that book. And part of that is to take snippets and add it into the travel blog and start posting I started a regional travel travel blog and then we'll just see what happens from there. But the Airbnb business right now, it's, it's, it's exploding as most of us know with the board.
Time to be in it.
Yeah, so, so yeah, it's just, it's a matter of time management and you know, if anybody else is in any kind of situation like me, I mean, I think the big answer we talked about already is hire another va.
So yeah, it's brilliant to see how optimistic and solution based thoughts that absolutely resonate from you, Toby. It's absolutely amazing. So yeah, what a great way to really draw it towards an end. And just before the end, what we like to do is just do a couple of quick fire questions. So these can be short or as long answers as you like. Just a bit of fun. So you've traveled a lot. Do you drive a go to hot or cold places?
Definitely warm places. And in Louisiana between May and August it can get into the Hundreds Fahrenheit and 80, 90% humidity. And so I'm gone and that's, you know, so 10 days from now I go to graduation and we are professors, we have to attend our graduation. And my flight leaves like 10 minutes later. And I usually come back, you know, when the semester starts again teaching online.
But I just pitching, I'm picturing like the hat spinning as he's like, bye. I'm gone.
My bags are ready and packed. My apartment I'm in is unblocked for being able to book. So I think that's another interesting thing with me is that I'm still single, don't have children and I've got a backpack that's always packed. And so that was another thing people here thought I was kind of crazy because I would literally move from one house to another like a half a mile away and then into another one with a backpack. And then when I was ready to travel, within an hour of me leaving it, it gets booked the place that I'm staying in. So yeah, that's kind of different. I'm traveling, backpacking in my own home.
City, always being prepared. So beer or wine on your travels?
Oh, that depends where I am, whether that place is known for beer or wine. But yeah, more, yeah, I'm a beer drinker. Louisiana, South Louisiana is beer country. Even though we do drink wine, it's a big deal here. Craft beer here is amazing. I know a lot of places here in the United States have focused on breweries and that type of thing. And we have A couple of great ones, but spicy food, Cajun food mixes with beer.
Nice, nice. Well, when you travel to the uk, you know, you have to. There's a few great breweries across the UK as well, so you definitely enjoy that. And lastly, what would your top tip be for new hosts, people who are just getting started? What would the, you know, the one bit of advice you'd really give them?
The first, very first thing that I would do is look into your local regulations and what's coming, local laws. You know, it hasn't been all that easy. The road has been. There's some bumps in the road. I did fight a lawsuit with the city. We had about 300 hosts at the time in Lafayette and, and I was the only one that got sued for back taxes, sales and hotel tax. I decided to represent myself in court without an attorney. And one.
Nice.
Yeah, my buddy who was a lawyer for six years, he was like, I've never even been to court yet. You've already won a lot a case. So. Yeah, so that was, that was a rough time though. It was about a year and a half where, you know, I was studying to become an attorney, an Airbnb attorney. But yeah, check out your local regulations and make sure you don't put all this time and effort into starting a business and realizing later, you know, they've, they've really, really started to crack down on places like New Orleans and New York and things like that. So. Yeah, and I think, I don't know, I know this is a two part answer, but yeah, definitely look into the virtual assistant aspect of it as well.
I can see how much that's helped your business and how powerful. You know, just having a virtual assistant is just allowing you to travel and to do exactly what it is you want to do with your time, which is amazing. And thank you so much, Toby, for coming on. I've really enjoyed this. It doesn't feel as though, you know, there's no effort at all when conversation flows like this. So thank you so much. So how can people get in touch with you if, if they want to reach out to you?
Yeah, the best way is my travel blog email. And that's Toby at the Cajun traveler.com Cajun with a C. I see some people spell it with a K out there. So yeah, Toby at the cajun traveler.com is the easy way through email with all the things I've gone and got going on. I typically don't have my phone number out there, but yeah, you can email me through the blog or just directly.
Amazing. Amazing. Thank you so much, Toby. So that's it for another episode of behind the Host. Hope everybody listening has managed to get some tips from anything from, you know, using upwork or, you know, sort of, what is it called, virtual staff finder, to just take an action and going out there and doing it and, you know, being able to travel while doing it, which is amazing. So thanks again, Toby, and we'll see you on the next one.
All right. Sounds great. Sa.
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