Have you ever done this for a guest

At the show, I want to very.

Quickly say thank you to our podcast.

Sponsor, which is Hostfully. So those of you that have been hiding under a rock for a very long time and don't know who Hostfully are, they are one of the market leaders in the digital guidebook world. If you haven't yet got a digital guidebook for your hospitality business, please make sure it's the thing that you do today. The best thing about digital guidebooks is it is free. To get started, go to H O S T F E u l l y.com and you can get a free digital guidebook today from Hostfully. What you can do from there is you can inform your guests about any changes that are currently happening in your local area. You can tell them WI fi codes, you can show them how to use the dishwasher and all of those amazing things. It's not just for rentals, it can be used for bed and breakfast as well. So go and get your free digital guidebook by going to hostfully.com. there is a freemium option you can upgrade to get more digital guidebooks and more features with. When you do that, if you'd like two months free, please put Boostly 2M B O O S T L Y 2M in the coupon code section. You'll get two months free. I'll be back later in this episode just to mention Hostfully one more time, but just want to say thank you so much to all of the team at Hostfully for continuing to sponsor the podcast. It means the world, so let's get on with the show.

Okay, so I've got a question to ask everybody. First of all, welcome to the Boosted Podcast. If this is the first time that you've stopped by, please make sure that you like and download and tell everybody about the Boosted Podcast episode. It would mean a lot to me. But also as well, what I would love for you to do is to really engage with this podcast episode. So I'm gonna be asking a question and it's something that's been on my mind for a while now. And that question is this. Do you currently write your guests a little handwritten note? Now think about it. We're in this industry of creating experiences. We want your guest to go home and tell their friends, their co workers, their family, their next door neighbor about the amazing place that they've just stayed at. And I'm a big fan of, of contacting the guest as soon as possible after a book in. I've done a podcast episode on this about why you should call your guest 24 hours after the booking because it will just give you so much information about who the guest is, about why they're coming to stay with you and all of that juicy stuff. And there's so much chances to get extra revenue or a recommendation or a referral right from the off. And it's been thinking of, well, what else can we do to make sure that the guest has an amazing stay and that they will become super fans? And a lot of people do the meet and greet, which is good. But I find that meet and greets can all or sometimes can be a bit awkward. I know, personally speaking, when I've checked into a place and there's been a meet and greet nine out of 10 times, I've just wanted them to get out of there because I've just driven for a long time or we've traveled for a long time. We've got the kids doing all of the things. I just want to sit down, I want to get unpacked, I want to get the kids to bed and I want to have a beer. So meet and greets can work quite well. But again, for a lot of the time, it takes time out of your day to do a meet and greet and a lot of the times as well, your guest doesn't want that. And I was thinking, okay, well, what else can we do? And I always keep coming back to doing things that aren't as common anymore. And things like picking up the phone call, picking up the phone and having a conversation, or even putting a little handwritten note to the guest will just go that extra mile. Because a handwritten note, unlike an email, unlike a text message, is personal. And they will know that you have taken that time out to just put a little handwritten note to them. And again, it's something that you can easily build into your day, easily build into your week where it won't have to be a massive time suck so that you can do other things that you need to be doing in your business or family time. So what I want to know, and this is something that I've wanted to ask for a while, is are you currently doing this? What are you doing to make your guest day extra special? Are you putting together something like a handwritten note? Are you doing a welcome basket? Tell me what you're doing. Let's have a little brainstorming session in the comments below. If you're listening to the audio version of the podcast, please send me an email market co.uk and let me know now before I leave Today I want to show you this. We have got some Boostly stress balls. We've got some new swag, we've got some new merch. See if I can get this up on the camera. There we go. So if you want to grab any of these, please do go check out boostly.co.uk shop. You can get a little stress ball, a lamp, lanyard. You could also pick up a Boostly mug, a book, direct mug as well, if you wish, as well as other little lovely little bits and gods from there. Okay, everybody, I will be back tomorrow. Like I said, if this is the first time that you have checked out the Boostly podcast, please make sure that you tell somebody about it. Tell a fellow host, share this in a Facebook group, send the link to a friend, and just let's spread the word. My goal is to help 1 million hosts increase their direct bookings. So I need your help to spread the word of what we're trying to do here. I'll be back tomorrow with another podcast episode. Until then, please make sure you be reactive. Don't be reactive. And thanks for stopping by and I'll be back tomorrow.