Touchstay Vs Hostfully - Who should you choose for your Digital Guidebook
21 Mar 2021 · 4 min
Mark Simpson compares Touchstay and Hostfully, two digital guidebook platforms for short-term rental hosts. He recommends using either one, or both, to reduce guest questions, improve experience, and enable upsells. Both platforms let you replace paper guides with interactive digital versions.
Chapters
Episode. I wanted to say a massive thank you to Wheelhouse. Who are the sponsors of this podcast? You need to go check them out. It's one of the most important tools you will get for your business in 2021. Dynamic pricing, pricing, software, tools, whatever you want to call it, it is going to be so essential in 2021 and beyond. The boostly.co.uk forward/wheel. If you enter Boostly 75. If you ever want to upgrade, then you get the first month 75 off everybody right now for a very limited time free account and a free listing on there. You can link it up to your PMS, link it up to Airbnb TripAdvisor and it will give you all the data that you need. Wheelhouse is faster, it's better, it's easier to understand, and most importantly, it'll make you more money. Please, whatever you do, go and check them out. Say thank you for sponsoring this podcast. So, without further ado, let's get on with the show. My name is Mark Simpson and I give hosts all over the world just like you, the tools, the tactics, the training, but most importantly, the confidence to go and get more direct bookings. And I've been the question, who should I go with for my digital guidebook? Should I go for touch day or hostfully? And here is my honest answer. After testing and trialing both, and knowing both of the owners and the people who work there for years, my honest answer is I would go for both. The reason why is that they are both fantastic. They are both two of the biggest, biggest people in their digital guidebook world and I'm a massive fan of both of them. My main advice to you is to go and test each one hostfully. You can start for free, so head over to Hostly.com, register an account and use the free tools for the free guidebook. Go and test out, see how you like it, see how you use it, see if you can get used to it. Touchday has a very, very small charge, but again, it's a fantastic service. There's a fantastic team helping you. The most important thing in this video and the thing that I want to tell you is that you need to get a digital guidebook in 2021 and beyond. It's going to become one of the most important marketing tools that you can have because instead of having something just lying on your kitchen table, when somebody lies in, arrives in, and some of them are never going to read, you can get them excited about your stay before the booking by sending them a link to the digital guidebook that they can look on their phone or their computer, they can already get to suss out the area, your recommendations. They can maybe start to book things and if you do it right, then you can add in upsells that you can actually start to make more recurring income coming into your business for it. Digital guidebooks give you that and they also give you the ability to answer every question that a guest potentially has even before they arrive at your property. If you do a digital guidebook right, then a guest should never have an open ended question before arriving to your property. And that's the power of a digital guidebook. So. So whether you choose touchday or whether you choose hostfully, my advice to you is to go and get one and get it set up and get it implemented into your business. I recommend both of them. I love both of them. I think they're fantastic people who work there. Brad, David and the gang at Hostfully and Andy and Tyen at touchday. I know them all really well and it's like asking who's my favorite child? And I have three of them, so I can't do that and I can't do this. So please take this video, Please take my advice and if you do One thing in 2021 is go and get a digital guide.
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