Episode

29 Sept 2023 · 33 min

0:00

Podcast episode (Boostly Spotlight) hosted by Liam Carolan with guest James Hatfield (Chief Revenue Officer, LiveSwitch). Recorded Sept 29, 2023. The conversation explains LiveSwitch’s realtime audio/video/data platform and a newly launched frictionless one-click video support product aimed at hosts and property managers. Key benefits for hospitality: send a text link (no app) to start a browser-based live video or recorded video (Video Dropbox) for remote assistance (repairs, check-in help, proof-of-service), high-quality low-latency streams, cross-device/browser agnostic, and built-in recording for FAQs or evidence. James describes company background (14-year-old company) and that this specific LiveSwitch contact solution is ~3–4 months old; he also outlines future directions (augmented reality, metaverse integrations, AR glasses).

Questions this episode answers

September 29, 2023.

14 years.

About 3–4 months old.

LiveSwitch Connect (LiveSwitch contact) and Video Dropbox.

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